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Server (Upscale / Fine Dining)

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $12.62
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Work Schedule

Flexible
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Benefits

Health Insurance
flexible schedules
paid leave
sick leave
Employee Discounts
Opportunities for advancement
Community Volunteer Opportunities

Job Description

Mastro's Steakhouse, located in Chicago, Illinois, is an upscale fine dining restaurant renowned for its exceptional service, elegant ambiance, and outstanding culinary offerings. Part of the prestigious Landry's group, Mastro's is celebrated for delivering top-tier dining experiences, offering a menu that features prime steaks, fresh seafood, and signature cocktails. The restaurant exudes a sophisticated atmosphere that attracts discerning guests seeking both remarkable food and attentive service in a refined setting. As a leader within the fine dining sector, Mastro's Steakhouse emphasizes a commitment to quality, consistency, and exceptional guest experiences. Employees at Mastro's are valued as integral members of a dynamic and talented team dedicated to maintaining the establishment’s sterling reputation.

The Server position at Mastro's Steakhouse represents more than just a job—it is a chance to join an award-winning team focused on exceeding guest expectations from the moment they enter the restaurant. This role is hourly and tipped, with a posted salary range of $12.62 per hour, reflecting both base pay and earning potential through gratuities. The position is designed for individuals who have at least one year of experience in fine dining and who aspire to embody the "Be FAIR" principles of being Friendly, Accommodating, Inclusive, and Respectful.

As a server, you will engage in providing impeccable guest service in a fast-paced, upscale environment. Mastro's offers unparalleled training and development programs to support career advancement and skill enhancement, ensuring that employees can grow within the company. The work environment promotes respect, teamwork, and diversity, encouraging staff to thrive while delivering seamless service. Moreover, Mastro's provides flexible scheduling options, multiple health benefit plans, paid leave, and sick leave, making it an attractive workplace for those seeking work-life balance alongside professional growth.

Joining Mastro's means you will have ample opportunities to enjoy generous employee discounts on dining, retail, amusements, and hotels, as well as community volunteer opportunities through Landry's League. The restaurant fosters a positive atmosphere where passion for great food and great fun is equally appreciated, ensuring that every shift is as rewarding for the team members as it is for the guests. Whether you are looking to start a career in hospitality or elevate your service skills within a prestigious setting, this server role at Mastro's Steakhouse offers a fulfilling pathway with plenty of support and recognition.

Job Requirements

  • High school diploma or equivalent
  • Minimum one year of fine dining server experience
  • Must be 18 years or older due to alcohol service regulations
  • Ability to stand and walk for extended periods
  • Excellent customer service skills
  • Ability to work flexible schedules
  • Commitment to upholding company service standards

Job Qualifications

  • One year or more fine dining server experience
  • Ability to work effectively in a fast-paced environment
  • Strong communication and interpersonal skills
  • Team player with a guest-first attitude
  • Passion for great food and excellent service
  • Must be at least 18 years of age

Job Duties

  • Greet guests promptly and courteously
  • Take and deliver food and beverage orders accurately
  • Provide detailed menu information and recommend dishes
  • Ensure guest satisfaction throughout the dining experience
  • Maintain cleanliness and organization of the dining area
  • Collaborate with kitchen and bar staff to ensure timely service
  • Handle guest requests and complaints professionally

Job Criteria

Experience

Mid Level (3-7 years)


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