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Server (Upscale / Fine Dining)

Job Overview

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Employment Type

Hourly
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Work Schedule

Flexible
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Benefits

Unparalleled training and development programs
generous employee discounts
flexible schedules
multiple benefit plans
paid time off or paid sick leave
Opportunities for advancement
Community Volunteer Opportunities

Job Description

Mastro's Ocean Club, located in The Woodlands, Texas, is a premier upscale dining establishment renowned for its sophisticated atmosphere and exceptional culinary offerings. As a part of the Landry's Inc. family, Mastro's Ocean Club embodies a commitment to quality, excellence, and memorable guest experiences. This restaurant is known for providing a perfect blend of classic steakhouse and seafood dishes, paired with an elegant setting that appeals to both locals and visitors seeking fine dining. Employees at Mastro's Ocean Club are valued as the cornerstone of the dining experience, and the company fosters a professional and supportive environment that encourages growth and development in the hospitality industry.

The role of Server at Mastro's Ocean Club is not just a job; it is a chance to join a winning team dedicated to exceeding guest expectations at every turn. This is a restaurant hourly position that offers the opportunity to work in a fast-paced, dynamic environment where delivering outstanding service is paramount. As a Server, you will play an integral role in creating an unforgettable dining experience by attentively catering to the needs of guests from the moment they enter the restaurant until their departure. The position offers structured programs for advancement and career growth, highlighting the company’s investment in its employees as its greatest asset. Training and development are prioritized to ensure servers are well-equipped to offer knowledgeable and attentive service.

Joining Mastro's Ocean Club means gaining access to unparalleled training programs, generous employee discounts across dining, retail, amusements, and hotels, as well as flexible scheduling to help balance work and personal life. The company also provides multiple benefit plans tailored to meet diverse employee needs and offers paid time off or paid sick leave depending on the location. Beyond career advancement, employees have the opportunity to engage in community volunteer activities through Landry’s League, reinforcing a culture of giving back and teamwork. The work environment is positive, respectful, and inclusive, valuing diversity and fostering a friendly atmosphere where all team members feel welcome and supported.

This Server role requires individuals who aspire to uphold the company’s "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive, and Respectful. Ideal candidates are team players with a guest-first attitude and possess at least one year of fine dining server experience. Being 18 years of age or older is required for alcohol service compliance. A passion for great food and fun, combined with the ability to thrive in a fast-paced environment, is essential to succeed in this role. This is a tipped position, providing a great opportunity to earn additional income through exemplary service.

For more information about Landry’s, the parent company, and available career opportunities, visiting www.landrysinc.com is encouraged. Mastro's Ocean Club presents a unique opportunity for professionals eager to advance their careers in the fine dining sector while working with a reputable and supportive employer.

Job Requirements

  • Minimum age of 18 years
  • 1+ year experience in fine dining serving
  • ability to provide excellent customer service
  • passion for food and hospitality
  • willingness to work flexible schedules
  • adherence to company values
  • legal eligibility to work in the United States

Job Qualifications

  • At least 1 year of fine dining server experience
  • team player with a guest-first attitude
  • passion for great food and fun
  • ability to work in a fast-paced environment
  • adherence to "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful
  • minimum age of 18 years for alcohol service

Job Duties

  • Greet and welcome guests promptly
  • take accurate food and beverage orders
  • provide recommendations and answer questions about the menu
  • ensure timely delivery of orders
  • maintain cleanliness and organization of dining area
  • handle guest concerns or complaints professionally
  • process payments and thank guests for their patronage

Job Criteria

Experience

Mid Level (3-7 years)


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