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Server (Upscale / Fine Dining)

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
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Benefits

Unparalleled training and development programs
Employee Discounts
flexible schedules
multiple benefit plans
paid time off or paid sick leave
Opportunities for advancement
Community Volunteer Opportunities

Job Description

Chart House in Redondo Beach, California is part of a renowned collection of upscale dining establishments known for delivering exceptional culinary experiences and outstanding customer service. As a distinguished restaurant specializing in fine dining, Chart House prides itself on creating an inviting atmosphere where guests can enjoy meticulously prepared dishes while experiencing top-tier service. The establishment is committed to fostering a positive and respectful workplace culture where diversity is valued, and employees are recognized as the greatest asset of the organization. This commitment extends not only to the guests but also to the team members who deliver the memorable dining experiences Chart House is celebrated for.

The Server position at Chart House offers more than just a job; it represents an opportunity to join a winning team dedicated to exceeding guest expectations from the moment they enter the restaurant. Servers in this role are integral to ensuring guests enjoy a seamless dining experience, marked by attentiveness, professionalism, and a passion for great food and hospitality. This role is hourly-paid with a posted wage of USD $16.90 per hour and is classified as a tipped position, meaning the incumbent will earn additional income through gratuities based on performance and guest satisfaction.

Working at Chart House means benefiting from structured training and development programs specifically designed to equip servers with the skills needed to excel and advance within the company. The role emphasizes growth potential through education, hands-on learning, and opportunities for career advancement within the Landry's, Inc. family of dining and entertainment venues. Employees enjoy a range of perks including generous discounts on dining, retail, amusements, and hotels, flexible scheduling to maintain a healthy work-life balance, and multiple benefit plans tailored to individual needs. Paid time off or paid sick leave is offered depending on location, reflecting the company's commitment to employee well-being.

In this fast-paced environment, servers demonstrate a guest-first mindset and embody the ideals championed by the organization, specifically the "Be FAIR" philosophy: Be Friendly, Accommodating, Inclusive, and Respectful. Prospective candidates should have at least one year of fine dining serving experience and be enthusiastic team players who thrive when delivering exceptional service. Because the position involves the service of alcohol, candidates must be at least 18 years old to comply with regulations.

Overall, the Server role at Chart House in Redondo Beach is an excellent career opportunity for motivated individuals eager to contribute to an elevated dining experience, acquire valuable skills, and grow within a supportive and dynamic work environment. This role not only promises competitive pay and tips but also a strong sense of community, professional growth possibilities, and the chance to work for a respected name in the hospitality industry. Join Chart House and become part of a team that values passion, integrity, and excellence every day.

Job Requirements

  • Minimum age of 18 years
  • Prior fine dining server experience of at least one year
  • Ability to work flexible schedules
  • Excellent communication skills
  • Ability to stand for extended periods
  • Must comply with local and state alcohol service laws
  • Passion for delivering exceptional customer service

Job Qualifications

  • At least one year of fine dining server experience
  • Ability to work in a fast-paced environment
  • Team player with a guest-first attitude
  • Strong interpersonal and communication skills
  • Must be at least 18 years old to serve alcohol
  • Passion for food and hospitality
  • Commitment to embodying the "Be FAIR" ideals: Friendly, Accommodating, Inclusive, and Respectful

Job Duties

  • Greet and seat guests promptly
  • Present menu and provide detailed information on specials and menu items
  • Take and deliver food and beverage orders accurately
  • Ensure guest satisfaction throughout the dining experience
  • Handle guest inquiries and resolve complaints professionally
  • Maintain cleanliness and organization of the dining area
  • Process payments and handle cash and credit transactions

Job Criteria

Experience

Mid Level (3-7 years)


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