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Server (Upscale / Fine Dining)

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $6.75
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Work Schedule

Flexible
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Benefits

Employee Discounts
flexible schedules
Paid Time Off
Paid sick leave
Opportunities for advancement
Training and development programs
Community Volunteer Opportunities

Job Description

Chart House is a renowned upscale restaurant located in Boston, Massachusetts, known for its exceptional fine dining experience and commitment to excellence. As part of the hospitality industry, Chart House prides itself on delivering an extraordinary guest experience through not only its culinary offerings but also the attentive and professional service provided by its dedicated team members. The establishment is part of the Landry's, Inc. family of restaurants, which upholds a strong tradition of quality, respect, and growth opportunities for its employees. Chart House values its employees as its greatest asset and fosters an environment where diversity is celebrated and teamwork is paramount.

This position is for a Server in an upscale and fine dining setting, offering a unique career opportunity that goes beyond just a job. The role is hourly with a posted salary range of $6.75 per hour plus tips, making it a tipped position where excellent performance can directly influence earnings. The role is designed for individuals who are passionate about providing exceptional service, have a keen interest in great food, and enjoy working in a fast-paced, guest-focused environment. The restaurant offers structured programs that not only enhance service skills but also provide clear paths for career advancement within the hospitality industry.

As a Server, the individual will be a vital part of the team responsible for creating a welcoming and memorable experience for every guest from the moment they enter the doors until they leave. This includes maintaining high standards of service, adhering to the company’s ideals of being friendly, accommodating, inclusive, and respectful, and contributing positively to the overall team dynamic. Servers at Chart House benefit from comprehensive training and development programs designed to sharpen their skills and knowledge, enabling them to excel in their roles.

Additionally, the position offers a range of employee benefits such as flexible work schedules, generous employee discounts across dining, retail, amusements, and hotels, and multiple benefit plans tailored to meet individual needs. Paid time off or sick leave is also available depending on location. The company encourages community involvement through volunteer opportunities with Landry’s League, fostering a spirit of giving back and social responsibility.

The work environment is described as positive and respectful, championing diversity and inclusion, which contributes to a supportive atmosphere where employees feel valued and motivated. This makes Chart House an ideal place for individuals who aspire to build a rewarding career in hospitality, gain valuable fine dining experience, and be part of a winning team focused on excellence in guest service.

Job Requirements

  • 18 years of age
  • At least 1 year of fine dining server experience
  • Ability to work flexible schedules
  • Excellent customer service skills
  • Ability to handle cash and process payments accurately
  • Must pass any required background checks or certifications
  • Ability to stand and walk for extended periods during shifts

Job Qualifications

  • One or more years of fine dining server experience
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Strong team player with a guest-first attitude
  • Must be at least 18 years old
  • Passion for great food and hospitality
  • Commitment to upholding company values of friendliness, accommodation, inclusivity, and respect

Job Duties

  • Greet and welcome guests in a friendly and professional manner
  • Present menus and provide detailed information on specials and menu items
  • Take accurate food and beverage orders and relay them to kitchen and bar staff
  • Ensure timely delivery of orders and check in with guests to maintain satisfaction
  • Handle guest requests and resolve any service issues promptly
  • Process payments and manage cash and credit transactions accurately
  • Maintain cleanliness and organization of the dining area throughout the shift

Job Criteria

Experience

Mid Level (3-7 years)


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