Landry's logo

Server (Upscale / Fine Dining)

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Unparalleled training and development programs
generous employee discounts
flexible schedules
multiple benefit plans
Paid Time Off
Paid sick leave
Opportunities for advancement
Community Volunteer Opportunities
positive and respectful work environment

Job Description

Landry's is a renowned hospitality company specializing in upscale dining and entertainment experiences. With a rich history of delivering exceptional guest services across a variety of fine dining restaurants, retail outlets, amusements, and hotels, Landry's continues to stand out as a leader in the hospitality industry. The company prides itself on creating an engaging and respectful work environment where diversity is celebrated and every team member is valued as a vital asset. Landry's commitment to excellence is reflected in its structured programs for growth and career advancement, comprehensive training initiatives, and a positive workplace culture that fosters both individual and professional development.

The role of Server in an upscale fine dining setting at Landry's is more than just a job; it is an opportunity to be part of an elite team dedicated to exceeding guest expectations from the moment they enter the door. Servers are entrusted with the crucial responsibility of delivering unparalleled customer service, ensuring that each guest experience is memorable and aligns with Landry's high standards. This position demands a passion for great food, exceptional interpersonal skills, and the ability to thrive in a fast-paced environment. Servers will benefit from extensive training and development programs designed to enhance their skills and open pathways for career progression within the company.

Employees in this role enjoy numerous benefits including generous employee discounts across dining, retail, amusements, and hotels, flexible scheduling options suited to individual needs, and various benefit plans. Paid time off or paid sick leave is available depending on the location, emphasizing Landry's dedication to work-life balance. Additionally, the company offers unique opportunities for involvement in community volunteer activities through Landry's League, further enriching the employee experience and connection to the community. This position is a tipped role, allowing employees to supplement their income through guest gratuities, reflecting the rewarding nature of excellent service.

Job Requirements

  • At least one year of fine dining server experience
  • Ability to thrive in a fast-paced, team-oriented environment
  • Willingness to uphold company values of friendliness, accommodation, inclusivity, and respect
  • Passion for delivering high-quality guest service
  • Flexibility to work varied schedules
  • Eligible to work in the location of employment

Job Qualifications

  • One or more years of fine dining server experience
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Passion for food and hospitality
  • Team player with a guest-first attitude
  • Commitment to Landry's "Be FAIR" values: Friendly, Accommodating, Inclusive, and Respectful

Job Duties

  • Provide exceptional service to guests in a fine dining environment
  • Take accurate food and beverage orders and communicate them to kitchen and bar staff
  • Ensure guest satisfaction by anticipating needs and resolving any issues promptly
  • Maintain cleanliness and organization of dining areas
  • Collaborate with team members to uphold service standards
  • Adhere to health and safety regulations at all times
  • Upsell menu items and specials to enhance guest experience

Job Criteria

Experience

Mid Level (3-7 years)


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