Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
Job Description
Wings 'N More Restaurants is a popular dining establishment known for its vibrant atmosphere and dedication to providing delicious food and exceptional guest service. The restaurant specializes in serving a variety of wings, appetizers, and beverages that cater to a diverse clientele seeking a casual yet satisfying dining experience. Wings 'N More values team members who are passionate about hospitality and committed to maintaining a welcoming environment for all guests. As part of a growing restaurant chain, employees have the opportunity to develop their skills in a fast-paced, team-oriented setting while contributing to the restaurant's reputation for quality and customer satisfaction.
The role of a Server at Wings 'N More Restaurants is vital to delivering an outstanding dining experience. Servers are responsible for greeting and responding to guest requests promptly, ensuring that patrons are satisfied throughout their meal from the moment they arrive until they leave. This position requires employees to be knowledgeable about the menu offerings, including all food items, beverages, garnishes, contents, and preparation methods, enabling them to answer guest questions accurately and make recommendations. Servers will utilize the point-of-sale system to input food and beverage orders efficiently and ensure that these orders are delivered promptly to the guests.
In addition to serving guests, Servers at Wings 'N More have side-work responsibilities that are essential to maintaining smooth operations. These tasks include stocking and organizing supplies, as well as taking and knowing inventory to requisition daily supplies needed for the restaurant's efficient function. Punctuality, consistent attendance, adherence to prescribed work schedules, meal and break periods, and compliance with dress code standards are critical to success in this role. Servers must also maintain a high standard of personal appearance and grooming to represent the brand professionally.
Customer service skills are paramount for a Server at Wings 'N More. The ability to engage with guests in a friendly and efficient manner, solicit feedback, and demonstrate a genuine desire to provide high-quality service is essential. The Server’s performance directly impacts the restaurant's ambiance and reputation, making it crucial to perform all duties with a focus on creating a positive experience for every guest. Flexibility to perform other related duties as directed by supervisors rounds out the responsibilities of this dynamic role within the team.
The role of a Server at Wings 'N More Restaurants is vital to delivering an outstanding dining experience. Servers are responsible for greeting and responding to guest requests promptly, ensuring that patrons are satisfied throughout their meal from the moment they arrive until they leave. This position requires employees to be knowledgeable about the menu offerings, including all food items, beverages, garnishes, contents, and preparation methods, enabling them to answer guest questions accurately and make recommendations. Servers will utilize the point-of-sale system to input food and beverage orders efficiently and ensure that these orders are delivered promptly to the guests.
In addition to serving guests, Servers at Wings 'N More have side-work responsibilities that are essential to maintaining smooth operations. These tasks include stocking and organizing supplies, as well as taking and knowing inventory to requisition daily supplies needed for the restaurant's efficient function. Punctuality, consistent attendance, adherence to prescribed work schedules, meal and break periods, and compliance with dress code standards are critical to success in this role. Servers must also maintain a high standard of personal appearance and grooming to represent the brand professionally.
Customer service skills are paramount for a Server at Wings 'N More. The ability to engage with guests in a friendly and efficient manner, solicit feedback, and demonstrate a genuine desire to provide high-quality service is essential. The Server’s performance directly impacts the restaurant's ambiance and reputation, making it crucial to perform all duties with a focus on creating a positive experience for every guest. Flexibility to perform other related duties as directed by supervisors rounds out the responsibilities of this dynamic role within the team.
Job Requirements
- Must be at least 18 years old
- able to stand and walk for extended periods
- able to work flexible hours including nights weekends and holidays
- compliance with dress code and grooming standards
- reliable transportation to and from work
- availability to work as scheduled
Job Qualifications
- High school diploma or equivalent preferred
- previous experience in a customer service or restaurant environment preferred
- excellent communication skills
- ability to work in a fast-paced environment
- strong interpersonal skills with a friendly and approachable demeanor
- ability to multitask and prioritize duties efficiently
Job Duties
- Respond to guest requests in a timely friendly and efficient manner
- ensure guest satisfaction throughout their meal
- be knowledgeable about all menu items restaurant promotions and beverages served including their garnish contents and preparation methods
- take guest food and beverage orders and input orders in appropriate point-of-sale system
- retrieve and deliver food and beverage orders in a timely manner
- complete necessary side-work as per schedule including stocking and organizing supplies
- take and know inventory and requisition daily supplies as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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