Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible scheduling
Job Description
Logans Roadhouse is a popular casual dining restaurant chain known for its welcoming atmosphere, delectable American cuisine, and a commitment to exceptional customer service. With its roots deeply embedded in providing a memorable dining experience, Logans Roadhouse blends a warm and rustic ambiance with high-quality food offerings, making it a favorite destination for families, friends, and solo diners alike. The establishment prides itself on its friendly staff, efficient service, and a menu designed to satisfy diverse tastes, ranging from hearty steaks to freshly prepared appetizers and desserts. As a well-established player in the restaurant industry, the company emphasizes a strong team-oriented culture, where every employee plays a crucial role in delivering excellence to its guests.
The To-Go Server position at Logans Roadhouse is a vital role designed to ensure smooth and efficient delivery of food and beverage orders directly to guests. Unlike traditional servers who primarily work tableside within the dining room, the To-Go Server focuses on managing and coordinating the preparation and delivery of to-go and drink orders within a designated station. This role requires exceptional communication skills, teamwork, and the ability to multitask effectively under busy conditions. The To-Go Server acts as a liaison between the kitchen, bar, and guests, ensuring that every order is accurate, prepared timely, and meets the high standards of Logans Roadhouse. They also participate in preshift and closing duties, ensuring the designated station is ready for service and properly closed at the end of a shift.
In this position, high energy and a friendly demeanor are crucial for creating positive guest interactions, while a comprehensive knowledge of the menu allows for suggestive selling and personalized service. The To-Go Server must also be adept at handling Point of Sale (POS) systems for order entry and payment processing, including accurate cash handling and check closure. The role extends beyond order management to include maintaining a clean and organized workspace, communicating closely with kitchen staff to coordinate order timing, and assisting other front-of-house and back-of-house team members as needed. This detailed and hands-on approach ensures that Logans Roadhouse continues to offer an excellent guest experience both for in-restaurant dining and takeout. The position is best suited for individuals who thrive in fast-paced, collaborative environments and are passionate about delivering service excellence in every interaction.
The To-Go Server position at Logans Roadhouse is a vital role designed to ensure smooth and efficient delivery of food and beverage orders directly to guests. Unlike traditional servers who primarily work tableside within the dining room, the To-Go Server focuses on managing and coordinating the preparation and delivery of to-go and drink orders within a designated station. This role requires exceptional communication skills, teamwork, and the ability to multitask effectively under busy conditions. The To-Go Server acts as a liaison between the kitchen, bar, and guests, ensuring that every order is accurate, prepared timely, and meets the high standards of Logans Roadhouse. They also participate in preshift and closing duties, ensuring the designated station is ready for service and properly closed at the end of a shift.
In this position, high energy and a friendly demeanor are crucial for creating positive guest interactions, while a comprehensive knowledge of the menu allows for suggestive selling and personalized service. The To-Go Server must also be adept at handling Point of Sale (POS) systems for order entry and payment processing, including accurate cash handling and check closure. The role extends beyond order management to include maintaining a clean and organized workspace, communicating closely with kitchen staff to coordinate order timing, and assisting other front-of-house and back-of-house team members as needed. This detailed and hands-on approach ensures that Logans Roadhouse continues to offer an excellent guest experience both for in-restaurant dining and takeout. The position is best suited for individuals who thrive in fast-paced, collaborative environments and are passionate about delivering service excellence in every interaction.
Job Requirements
- High school diploma or equivalent
- Must be 18 years of age or older to serve alcohol or as dictated by state regulations
- Strong organizational skills
- Active listening ability
- Exceptional time management skills
- Completion of all hourly position validations and company training
- Adherence to Logans Roadhouse appearance standards
Job Qualifications
- High school diploma or equivalent
- Strong organization and active listening skills
- Exceptional time management skills
- Successful completion of company-required training including safety, systems, and menu knowledge
- Ability to work effectively as part of a team
- Experience in customer service or food service environments preferred
- Familiarity with Point of Sale systems advantageous
Job Duties
- Provide friendly and outgoing customer service to guests
- Develop a strong understanding of the menu to offer customized service and suggestive selling
- Record guest orders and enter them promptly into the Point of Sale system
- Handle money transactions accurately and close checks in the POS system
- Collaborate with team members to ensure guest satisfaction
- Perform opening and closing station duties
- Efficiently receive and process to-go orders
- Ensure all orders meet customer specifications
- Maintain a clean and organized workspace
- Communicate with kitchen staff to coordinate order timing and special requests
- Provide helpful customer service during order pickup
- Assist in additional tasks such as prep work, restocking, cleaning, and supporting other team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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