Job Overview
Employment Type
Hourly
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid training
flexible schedule
Job Description
Logan's Roadhouse is a well-known restaurant chain specializing in American cuisine, famous for its casual dining atmosphere and hearty menu selections. Established as a popular destination for families and casual diners alike, Logan's Roadhouse offers a welcoming environment where guests can enjoy flavorful dishes and exceptional customer service. The restaurant operates with a commitment to quality, from its food preparation to the overall guest experience. Known for its signature steaks, burgers, and comfort food classics, the establishment prides itself on delivering a unique roadhouse experience that emphasizes hospitality and attention to detail. The company continually seeks dedicated individuals who share its passion for creating memorable dining experiences and maintaining high standards of service.
The To-Go Server role at Logan's Roadhouse is a vital position within the restaurant's front-of-house team. This role primarily focuses on coordinating the delivery of food and drinks to guests' tables within a designated station in the dining room. To excel in this position, the individual must demonstrate excellent communication skills and effective teamwork, as the role requires frequent interaction with other servers and employees across different service departments. Key responsibilities include managing to-go orders, providing outstanding and friendly service, and maintaining a clean and organized workspace to ensure smooth operations. The To-Go Server is also responsible for handling cash transactions accurately using the Point-of-Sale system, suggesting menu items to guests based on their preferences, and performing opening and closing duties to support overall restaurant efficiency.
This position demands energetic, outgoing customer service skills and a strong grasp of the restaurant's menu to offer customized recommendations and enhance guest satisfaction. The role also entails collaborating closely with kitchen staff to synchronize order timing and ensure all orders are prepared to exact customer specifications. Additionally, the To-Go Server contributes to other miscellaneous tasks such as restocking supplies, assisting both front-of-house and back-of-house team members, maintaining restroom cleanliness, and other duties assigned by management. This comprehensive role not only calls for excellent multitasking abilities but also requires a strong commitment to upholding Logan's Roadhouse Appearance Standards and safety protocols.
Overall, the To-Go Server position is well-suited for individuals who thrive in fast-paced environments, exhibit strong organizational skills, and enjoy delivering exceptional customer service. This role offers the opportunity to be part of a dedicated team that values collaboration and guest satisfaction at its core. Whether it is managing the flow of orders or ensuring timely and accurate delivery, the To-Go Server plays a crucial role in upholding the reputation of Logan's Roadhouse while creating positive dining experiences for every guest.
The To-Go Server role at Logan's Roadhouse is a vital position within the restaurant's front-of-house team. This role primarily focuses on coordinating the delivery of food and drinks to guests' tables within a designated station in the dining room. To excel in this position, the individual must demonstrate excellent communication skills and effective teamwork, as the role requires frequent interaction with other servers and employees across different service departments. Key responsibilities include managing to-go orders, providing outstanding and friendly service, and maintaining a clean and organized workspace to ensure smooth operations. The To-Go Server is also responsible for handling cash transactions accurately using the Point-of-Sale system, suggesting menu items to guests based on their preferences, and performing opening and closing duties to support overall restaurant efficiency.
This position demands energetic, outgoing customer service skills and a strong grasp of the restaurant's menu to offer customized recommendations and enhance guest satisfaction. The role also entails collaborating closely with kitchen staff to synchronize order timing and ensure all orders are prepared to exact customer specifications. Additionally, the To-Go Server contributes to other miscellaneous tasks such as restocking supplies, assisting both front-of-house and back-of-house team members, maintaining restroom cleanliness, and other duties assigned by management. This comprehensive role not only calls for excellent multitasking abilities but also requires a strong commitment to upholding Logan's Roadhouse Appearance Standards and safety protocols.
Overall, the To-Go Server position is well-suited for individuals who thrive in fast-paced environments, exhibit strong organizational skills, and enjoy delivering exceptional customer service. This role offers the opportunity to be part of a dedicated team that values collaboration and guest satisfaction at its core. Whether it is managing the flow of orders or ensuring timely and accurate delivery, the To-Go Server plays a crucial role in upholding the reputation of Logan's Roadhouse while creating positive dining experiences for every guest.
Job Requirements
- Must be 18 years of age or older
- Ability to see clearly at varying distances
- Ability to hear and speak clearly
- Ability to use hands and fingers dexterously
- Ability to lift, bend, kneel, squat, and perform physical activities
- Ability to follow safety and operational procedures
- Willingness to work flexible hours including shifts
- Ability to stand and move for extended periods
- Must complete all hourly position validations
Job Qualifications
- High school diploma or equivalent
- Strong organization skills
- Active listening skills
- Exceptional time management skills
- Successful completion of company-required training including safety and menu systems
- Adherence to company appearance standards
- Ability to work well in a team environment
- Effective verbal communication skills
Job Duties
- Provide friendly outgoing customer service to guests
- Develop a strong understanding of the menu to suggest items
- Record guest orders and enter in Point-of-Sale system
- Perform money transactions and close checks accurately
- Partner with team members to ensure guest satisfaction
- Perform opening and closing side duties
- Receive and process to-go orders efficiently
- Ensure all orders meet customer specifications
- Maintain a clean organized workspace
- Communicate with kitchen staff for order coordination
- Provide helpful customer service during order pickup
- Perform additional duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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