Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities
Team-oriented environment
Job Description
Logans Roadhouse is a well-established American restaurant chain known for its warm, welcoming atmosphere and hearty menu offerings that blend classic roadhouse fare with modern American dining experiences. With locations across the country, Logans Roadhouse prides itself on delivering friendly, attentive service matched with delicious food and beverages in a casual, comfortable setting. The brand values teamwork, high energy, and a commitment to hospitality that makes every guest feel special and well cared for.
The To-Go Server position at Logans Roadhouse plays a crucial role in ensuring guests receive prompt, accurate, and courteous service both in person and through takeout orders. This role involves coordinating the delivery of drinks and food tableside within a designated station, requiring strong communication and collaboration with other service team members, kitchen staff, and management. The position demands a high level of energy and a friendly demeanor to create a positive guest experience.
In addition to direct customer service, To-Go Servers are responsible for preshift preparation and end-of-shift closing duties, maintaining a clean and organized workspace, and efficiently handling the Point-of-Sale system to process orders and payments. A key component of the role is having a solid understanding of the menu to provide customized recommendations and suggestive selling that enhances guest satisfaction and increases sales.
To excel in this position, candidates must demonstrate excellent organizational skills, active listening, and exceptional time management while adhering to company appearance standards and compliance with safety and operational training. This role offers an engaging work environment that fosters teamwork and personal growth within the hospitality industry. Employment type is typically hourly, with compensation aligned with industry standards and experience level. The To-Go Server role is ideal for individuals who thrive in fast-paced settings, enjoy interacting with guests, and are committed to delivering high-quality service in every interaction.
The To-Go Server position at Logans Roadhouse plays a crucial role in ensuring guests receive prompt, accurate, and courteous service both in person and through takeout orders. This role involves coordinating the delivery of drinks and food tableside within a designated station, requiring strong communication and collaboration with other service team members, kitchen staff, and management. The position demands a high level of energy and a friendly demeanor to create a positive guest experience.
In addition to direct customer service, To-Go Servers are responsible for preshift preparation and end-of-shift closing duties, maintaining a clean and organized workspace, and efficiently handling the Point-of-Sale system to process orders and payments. A key component of the role is having a solid understanding of the menu to provide customized recommendations and suggestive selling that enhances guest satisfaction and increases sales.
To excel in this position, candidates must demonstrate excellent organizational skills, active listening, and exceptional time management while adhering to company appearance standards and compliance with safety and operational training. This role offers an engaging work environment that fosters teamwork and personal growth within the hospitality industry. Employment type is typically hourly, with compensation aligned with industry standards and experience level. The To-Go Server role is ideal for individuals who thrive in fast-paced settings, enjoy interacting with guests, and are committed to delivering high-quality service in every interaction.
Job Requirements
- Must be 18 years of age to serve alcohol or as state regulations dictate
- Successful completion of company-required training including safety, systems, and menu
- Ability to perform physical activities such as lifting, walking, bending, kneeling, handling items
- Ability to see clearly at far and near distances and distinguish colors
- Ability to hear and understand verbal communication
- Ability to express oneself clearly verbally
- Compliance with Logans Roadhouse appearance standards
Job Qualifications
- High school diploma or equivalent
- Strong organization and active listening skills
- Exceptional time management skills
- Ability to work collaboratively in a team environment
- Familiarity with Point-of-Sale systems preferred
- Excellent communication and interpersonal skills
- Able to handle money transactions accurately
- Willingness to adhere to company appearance standards
Job Duties
- Display high energy and provide friendly, outgoing customer service
- Develop strong understanding of the menu for customized service and suggestive selling
- Record guest orders and enter them in the Point-of-Sale system in a timely manner
- Perform money transactions, return accurate change, and close checks
- Partner with team members to ensure guest satisfaction
- Perform opening and closing side duties
- Receive and process to-go orders efficiently and accurately
- Ensure all orders are prepared to customer specifications
- Maintain a clean and organized workspace
- Communicate with kitchen staff to coordinate order timing and special requests
- Provide helpful customer service during order pickup
- Perform other functions assigned by management such as prep desserts, restock, check restrooms, empty bus tubs, refill ice, assist other FOH and BOH team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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