Job Overview
Employment Type
Temporary
Compensation
Hourly
Range $11.25 - $19.00
Work Schedule
Standard Hours
Job Description
Sunriver Resort is a premier hospitality establishment renowned for its exceptional service and luxurious amenities. Nestled in a picturesque location, the resort offers a unique blend of natural beauty and upscale accommodations, making it a sought-after destination for travelers seeking comfort and recreation. As an entity committed to excellence, Sunriver Resort prides itself on upholding the AAA Four Diamond standards, ensuring that every guest experiences superior service and attention to detail throughout their stay.
Situated within this esteemed resort, the Server position plays a critical role in delivering outstanding dining experiences across the various food and beverage outlets. This role is integral in bridging the communication between the kitchen staff and guests, facilitating seamless service from order placement to delivery. The Server is expected to adhere strictly to the resort's service standards manual, utilizing best practices to maintain consistency and quality in service delivery.
This role demands a high level of professionalism, embodying the guiding principles of Sunriver Resort which highlight trust, open and honest communication, and unwavering commitment. The Server contributes significantly to the resort’s culture, actively supporting its vision and mission to be the destination of choice for guests, owners, and associates alike. By attentively managing guest interactions, the Server ensures a memorable and personalized dining experience, reflecting the resort's dedication to hospitality excellence.
Key responsibilities include managing order taking with precision, utilizing seat numbers and order sheets, accurately processing orders through POS systems, and ensuring familiarity with an extensive menu that spans several meal periods, including lounge and beverage selections. The Server also assists in maintaining the dining environment by resetting tables in accordance with meal periods, performing food and beverage preparation duties, and handling cash and bookkeeping procedures meticulously.
The role requires proactive engagement with guests, providing them with detailed menu information, promotions, and creative selling suggestions. Safety and compliance are emphasized through measures such as checking guests’ identification for alcohol service. Moreover, the Server upholds rigorous cleanliness standards by clearing tables promptly and assisting in maintaining workstation organization.
Employment type for this position is categorized as Other, with room for candidates who demonstrate a strong dedication to customer service and an ability to thrive in a fast-paced, high-volume restaurant setting. Sunriver Resort offers an immersive experience where team members are supported and encouraged to excel, making this an ideal opportunity for individuals aspiring to build a career in the hospitality sector within a distinguished environment.
Situated within this esteemed resort, the Server position plays a critical role in delivering outstanding dining experiences across the various food and beverage outlets. This role is integral in bridging the communication between the kitchen staff and guests, facilitating seamless service from order placement to delivery. The Server is expected to adhere strictly to the resort's service standards manual, utilizing best practices to maintain consistency and quality in service delivery.
This role demands a high level of professionalism, embodying the guiding principles of Sunriver Resort which highlight trust, open and honest communication, and unwavering commitment. The Server contributes significantly to the resort’s culture, actively supporting its vision and mission to be the destination of choice for guests, owners, and associates alike. By attentively managing guest interactions, the Server ensures a memorable and personalized dining experience, reflecting the resort's dedication to hospitality excellence.
Key responsibilities include managing order taking with precision, utilizing seat numbers and order sheets, accurately processing orders through POS systems, and ensuring familiarity with an extensive menu that spans several meal periods, including lounge and beverage selections. The Server also assists in maintaining the dining environment by resetting tables in accordance with meal periods, performing food and beverage preparation duties, and handling cash and bookkeeping procedures meticulously.
The role requires proactive engagement with guests, providing them with detailed menu information, promotions, and creative selling suggestions. Safety and compliance are emphasized through measures such as checking guests’ identification for alcohol service. Moreover, the Server upholds rigorous cleanliness standards by clearing tables promptly and assisting in maintaining workstation organization.
Employment type for this position is categorized as Other, with room for candidates who demonstrate a strong dedication to customer service and an ability to thrive in a fast-paced, high-volume restaurant setting. Sunriver Resort offers an immersive experience where team members are supported and encouraged to excel, making this an ideal opportunity for individuals aspiring to build a career in the hospitality sector within a distinguished environment.
Job Requirements
- must be at least 21 years of age
- must have or be able to obtain prior to start date a valid OLCC card
Job Qualifications
- high school diploma or equivalent
- prior hospitality experience preferred
- at least one year high volume restaurant serving experience preferred
- at least one year food & beverage experience preferred
- at least 6 months POS system experience preferred
- adequate wine, beer and mixed drink knowledge preferred
Job Duties
- adheres to the steps of service using the service standards manual
- takes guests orders using seat numbers and appropriate order taking sheets
- enters orders accurately into POS systems
- familiarizes themselves with all menus including three meal periods, lounge menu, wine and beverage lists
- resets dining room according to meal period and table needs
- performs food and beverage preparation duties such as preparing condiments, brewing coffee and ensuring work stations are stocked
- follows all proper bookkeeping and cash handling procedures
- ensures all opening, on-going and closing side work is complete and signed off by a manager on duty
- serves food and beverages to guests
- informs and promotes guests of daily/nightly special
- checks guests' identification to ensure minimum age requirement for consumption of alcoholic beverages
- removes dishes, glasses, silverware or other item from tables and countertops and takes them to the kitchen for proper sanitation
- offers creative selling of products to guests
- answers questions and/or makes recommendations on menus items
- cleans tables and/or counters & seats after guests are finished
- explains how various menu items are prepared, describing cooking methods and ingredients
- takes into consideration any special request, dietary issues made by the guest
- performs food preparation duties such as preparing salads, appetizers, cold dishes, portioning desserts and brewing coffee
- provides general resort information for guests
- offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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