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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.70 - $15.16
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Free Meals
Free parking
Career development programs
Employee Discounts
Job Description
Gaylord Rockies Resort & Convention Center, located in Aurora, Colorado, is a premier hospitality destination known for its exceptional service, luxurious accommodations, and vibrant meeting spaces. As part of Marriott International, one of the world's leading hotel companies, Gaylord Rockies Resort offers guests memorable experiences through unparalleled amenities and personalized service. The resort not only caters to leisure travelers but also to business and convention guests, providing a dynamic environment where every detail is designed to delight and impress.
The role of Guest Service Expert at Gaylord Rockies Resort & Convention Center is a pivotal position within the Food... Show More
The role of Guest Service Expert at Gaylord Rockies Resort & Convention Center is a pivotal position within the Food... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- Ability to stand, walk, and move for extended periods
- Capability to lift and carry up to 25 pounds without assistance and 50 pounds with assistance
- Willingness to follow company policies and procedures
- Availability for full-time schedule
- Basic knowledge of food service etiquette
- Professional appearance and demeanor
Job Qualifications
- High school diploma or G.E.D. equivalent
- Less than 1 year related work experience preferred
- No supervisory experience required
- Excellent communication and interpersonal skills
- Ability to work well in a fast-paced team environment
Job Duties
- Set tables according to established standards
- Communicate effectively with kitchen and service staff
- Interact with guests to provide attentive and personalized service
- Clean and maintain work areas and supplies
- Handle food and beverage orders accurately
- Assist in managing menu knowledge and presentation
- Follow safety and company policies consistently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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