Server - Sunday Availability

Benbrook, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Flexible

Weekend Shifts

Benefits

flexible schedule

team environment

Employee Discounts

Training and Development

supportive management

Opportunities for advancement

Job Description

Hoffbrau Steaks is a well-established restaurant known for its exceptional dining experience, specializing in quality steaks and a welcoming atmosphere. This company operates with a strong emphasis on teamwork, professionalism, and guest satisfaction, aiming to create memorable moments for every customer that walks through their doors. Hoffbrau Steaks is committed to upholding a mission statement that fosters a positive environment for both employees and guests. The establishment prides itself on a culture where hard work, honesty, and excellent people skills are valued and encouraged.

The role at Hoffbrau Steaks is centered around providing the highest level of service to guests, ensuring that each visit is both enjoyable and satisfactory. Employees are expected to greet guests enthusiastically, communicate orders accurately, and maintain a professional appearance at all times. Maintaining a positive team attitude and following standard operating procedures and checklists are integral parts of the position. The role involves direct interaction with guests, taking and processing their orders via a POS system, answering questions about food, beverages, and the facilities, and ensuring accurate and appropriate service of alcoholic beverages according to company and regulatory standards.

In addition to these responsibilities, the job requires developing relationships with guests to make their experience more personal and positive. Employees will also be in charge of various tasks to maintain cleanliness, organization, and stock levels in the work area, preparing for opening, mid-shift, or closing duties. The position demands physical endurance to stand, walk, lift, and handle tasks such as changing kegs. Flexibility is required to cover shifts that include weekends and holidays. This comprehensive role is suited for individuals who are team players, dependable, and passionate about service. The role also requires employees to hold and maintain a current TABC serving permit and food handler's permit, emphasizing the importance of proper food handling and legal compliance. Overall, this role offers a dynamic work environment at a reputable steakhouse where professional growth and guest satisfaction go hand in hand.

Job Requirements

Must be at least 18 years of age
Must clearly speak and write English
Required to work flexible shifts and schedules, including weekends and some holidays
Must be able to lift and carry 40 pounds
Required to purchase appropriate uniform upon hiring
Required to stand, walk, lift, climb stairs and bend for long periods of time
Must be able to change kegs out when necessary

Job Qualifications

Maintains a current TABC serving permit and food handler’s permit
Possesses excellent people skills and displays outgoing personalities
Has and maintains a team player attitude
Displays hard working and honest character
Demonstrates competency as outlined in the training schedule
Maintains full knowledge of menus, recipes, and other pertinent information
Constantly increases knowledge of food, beverages, and other products and services

Job Duties

Communicate with guest to compile food and drink order
Answer guest questions about food, beverages, and our facilities accurately and in a friendly manner
Key guest’s food and drink order into POS system
Serves alcoholic beverages in an appropriate manner consistent with company standards
Develops relationships with guests
Identifies food orders when ready and delivers items to tables in a timely manner
Communicates with food and beverage staff to ensure guest satisfaction
Ensures that guests have a positive and memorable experience at Hoffbrau Steaks
Make appropriate change when necessary
Process credit card transactions in accordance with company standards
Maintains full knowledge of menus, recipes, and other pertinent information
Constantly increasing knowledge of food, beverages, and other products and services
Does side work during non-busy hours
Maintains a safe, clean, organized, and stocked work area
Prepares work area for opening, mid-shift, or closing in accordance with company standards
Performs additional responsibilities, as requested by the management team
Responsible for constant sanitation, organization, and proper food handling