Server- Squatters Sugar House

This position is within a full-service restaurant environment dedicated to providing exceptional dining experiences to its guests. The establishment prides itself on fostering a warm and inviting atmosphere where every customer feels valued from the moment they enter. Rooted in a service-driven culture, the restaurant emphasizes quality, sincerity, and enthusiasm as key attributes for all employees, particularly those serving in customer-facing roles. Known for its commitment to excellence, the company maintains high standards in food preparation, beverage offerings, and overall guest satisfaction. Employees are encouraged to engage thoughtfully with guests, promoting not only menu items but also special promotions and beverage options tailored to individual preferences. This enhances the guest experience and supports the establishment's reputation as a preferred dining destination. The restaurant operates with a clear focus on collaboration between front-of-house and kitchen teams, ensuring seamless service and attention to detail in every aspect of the dining journey. Employees are supported through structured training programs, certifications, and ongoing development to uphold these standards consistently. Employment at this restaurant is available on both full-time and part-time bases, with a non-exempt, hourly pay structure that rewards dedication and reliability. Reporting to the Restaurant Manager on Duty, Server team members are integral to daily operational success yet do not have direct managerial duties over other staff. The company respects diversity and inclusion, committed to equitable employment practices without discrimination. They embrace evolving business needs by empowering employees to adapt and take on additional responsibilities as required.

In this Server role, individuals are entrusted with the important responsibility of enhancing the customer’s dining experience by delivering attentive, courteous, and knowledgeable service. The server acts as a bridge between the kitchen and guests, coordinating efforts to deliver meals promptly, accurately, and appealingly. Primary duties include preparing dining tables as per restaurant standards, engaging warmly with guests to create a welcoming environment, and carefully following an established sequence of service to maintain a smooth dining flow. The role demands thorough product knowledge, enabling the server to confidently discuss menu items, daily specials, and various beverage options including beers, wines, cocktails, and liquors. By applying effective salesmanship and attentiveness, the server helps guests make informed choices, increasing satisfaction and potential sales revenue. Utilizing the Aloha POS system, the server efficiently processes orders and ensures timely delivery of food and beverages. The position additionally involves monitoring guest satisfaction, responding proactively to requests, and ensuring compliance with all state liquor laws and the company’s Responsible Alcohol Service Program (RASP). Servers assist with ancillary tasks such as resetting tables, stocking utensils, performing side work including cleaning and prepping tasks, and accurately handling payment transactions. The work environment is fast-paced and requires the ability to stay composed under pressure, demonstrating strong organizational and multitasking skills. Physical demands include frequently lifting up to 50 pounds and enduring long periods of standing and walking, making stamina and physical resilience essential qualities. This role is well-suited for individuals who enjoy interacting with people, thrive in dynamic settings, and are committed to delivering top-tier hospitality consistently. Candidates must be at least 21 years old, hold a high school diploma or GED, current Food Handler's Permit, and alcohol service certification, with at least one year of prior experience in a similar role. Through this position, servers contribute directly to the overall guest experience and success of the restaurant, embodying its values and commitment to quality service every shift.