Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Meal Allowances
Retirement plan options
Training and development opportunities
flexible scheduling

Job Description

Wings 'N More Restaurants is a well-established dining destination known for its commitment to delivering outstanding guest service and high-quality food and beverages. As a restaurant that values both its customers and team members, Wings 'N More provides a dynamic, fast-paced environment where employees are expected to perform various tasks daily to support the restaurant’s operations and guest experience. The establishment emphasizes teamwork, attention to detail, and a genuine passion for hospitality, making it a preferred workplace for those dedicated to the food service industry.

The role of a Server at Wings 'N More Restaurants is an essential position focused on ensuring guests have an exceptional dining experience. Servers act as the primary point of contact between the restaurant and its customers, responsible for taking food and beverage orders, delivering orders promptly, and ensuring guest satisfaction throughout the meal. This role requires excellent customer service skills, a deep knowledge of the menu items and promotions, and the ability to work efficiently in a team-oriented environment.

Servers at Wings 'N More are expected to be knowledgeable about all menu offerings, including the ingredients, preparation methods, and beverage options, enabling them to answer guest questions accurately and provide recommendations. This attention to detail ensures guests receive an informed and pleasant dining experience. In addition to interacting with guests, servers also support restaurant operations by completing side work such as organizing supplies, conducting inventory, and maintaining cleanliness and orderliness in their work area. They must also handle restaurant technology, such as the point-of-sale system, to accurately input orders and process transactions.

Punctuality, a professional appearance, and adherence to company policies are key aspects of the server role. Maintaining a high standard of personal grooming and compliance with the dress code ensures a consistent and professional restaurant environment. Attendance and time management are critical to maintaining smooth operations and delivering excellent service consistently. Furthermore, servers are encouraged to engage with customers to solicit feedback which helps the restaurant continuously improve its service quality.

Overall, working as a Server at Wings 'N More Restaurants offers an opportunity to develop valuable skills in customer service, communication, and hospitality, while working in a supportive and lively restaurant setting. This job is suited for individuals who thrive in fast-paced environments, enjoy interacting with people, and are committed to delivering exceptional guest experiences.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service preferred
  • Strong communication skills
  • Ability to multitask and work under pressure
  • Availability to work flexible hours including nights, weekends, and holidays
  • Must be able to stand and walk for extended periods
  • Ability to work as part of a team
  • Must comply with dress code and grooming standards

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service or food service role preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of point-of-sale systems is an advantage
  • Ability to maintain professionalism and a positive attitude
  • Basic math skills for handling transactions

Job Duties

  • Respond to guest requests in a timely, friendly and efficient manner
  • Ensure guest satisfaction throughout their meal
  • Be knowledgeable about all menu items, restaurant promotions and beverages served
  • Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
  • Retrieve and deliver food and beverage orders in a timely manner
  • Complete necessary side-work as per schedule, including stocking and organizing all supplies
  • Take and know inventory at all times and requisition daily supplies as needed
  • Maintain regular attendance, punctuality, and adherence to prescribed work, break and meal periods
  • Maintain high standards of personal appearance and grooming, including compliance with the dress code
  • Perform any other duties as requested by supervisor

Job Criteria

Experience

No experience required


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