Server, Southern Elements - Hilton Atlanta

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
health and welfare benefits
retirement plans

Job Description

Hilton Hotels is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences through world-class service and innovative hospitality solutions. Founded with a vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests worldwide and continues to set new standards in travel and hospitality across its suite of renowned brands. The company prides itself on an award-winning workplace culture, having received repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. Hilton fosters a supportive environment for its Team Members, offering a range of benefits and opportunities for career advancement, ensuring both guests and employees can thrive.

As a Food Server at Hilton Hotels, you play a vital role in enhancing the guest experience by delivering attentive and friendly food and beverage service in a professional, efficient manner. This role is more than just serving food; it is about creating memorable moments that brighten guests' stays and make each meal special. You will be expected to greet guests with an upbeat attitude, master detailed menu knowledge including promotions and specials, and ensure orders are taken and delivered accurately and swiftly. In addition to serving, you will manage the food service station by keeping it fully stocked, clean, and organized at all times to ensure operational excellence.

A successful Food Server at Hilton embodies the company’s core values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and a focus on the Now—delivering high-quality service with urgency and care. Working within regulatory frameworks, you will uphold health, safety, sanitation, and alcohol awareness standards to maintain the well-being of guests and team members alike. Hilton supports your growth and well-being with comprehensive benefits including discounted travel privileges, employee stock purchase programs, paid parental leave, caregiving and crisis concierge services, mental health resources, generous paid time off, and health and welfare benefits.

Joining Hilton means becoming part of a culture that values your contributions and invests in your personal and professional development. Hilton is dedicated to creating a vibrant, inclusive workplace where every team member can flourish and contribute to making every stay a magical experience for guests. Whether you are launching your hospitality career or seeking new challenges, Hilton offers a supportive environment where you can grow and succeed.

Job Requirements

  • High school diploma or equivalent
  • ability to work flexible hours including evenings, weekends, and holidays
  • strong communication skills
  • basic knowledge of food safety and sanitation
  • ability to handle multiple tasks efficiently
  • physical stamina to stand and walk for extended periods
  • commitment to maintaining a positive and professional demeanor

Job Qualifications

  • High school diploma or equivalent
  • previous experience in food service or hospitality preferred but not required
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • knowledge of food safety and sanitation guidelines
  • basic proficiency with point-of-sale systems
  • commitment to providing excellent customer service
  • ability to work flexible hours including evenings, weekends, and holidays

Job Duties

  • Delight our guests by bringing an upbeat and friendly attitude to guest interactions and proactively enhance their meal experience
  • master the menu by learning all menu items, promotions, and specials to confidently assist guests
  • serve with efficiency and care by taking food and beverage orders, entering them into the point-of-sale system, and delivering orders promptly
  • manage the food service station by ensuring it is fully stocked, clean, and organized
  • comply with regulatory standards by maintaining health, safety, sanitation, and alcohol awareness regulations
  • uphold the highest standards of guest and team member well-being
  • demonstrate teamwork and leadership to contribute to a positive workplace culture

Job Criteria

Experience

Entry Level (1-2 years)


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