Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Shift Differentials
Employee assistance program
Job Description
BRG is a distinguished restaurant establishment known for its commitment to delivering exceptional dining experiences. Renowned for its warm hospitality and exquisite culinary offerings, BRG prides itself on creating an inviting atmosphere where each guest feels welcomed and valued. Located in a vibrant community, the restaurant blends classic and contemporary flavors to offer a diverse menu that caters to a wide range of tastes. With a strong dedication to quality and service excellence, BRG continually strives to maintain its status as a preferred dining destination for locals and visitors alike.
The server role at BRG is an essential position dedicated to upholding the restaurant’s high standards of guest service. As a server, you will act as the face of the establishment, greeting guests with warmth and attention, ensuring their dining experience is seamless and memorable. This position demands an individual who is not only friendly and attentive but also highly knowledgeable about the menu — including food, beverages, and wine selections. Your ability to communicate effectively with guests, as well as kitchen and management staff, is critical to the smooth operation of daily service. Flexibility, adaptability, and a willingness to go above and beyond are key attributes for success in this role.
The server is responsible for providing personalized service, tailoring each interaction to meet the unique preferences and needs of guests. This means maintaining a positive attitude in a fast-paced environment, managing multiple tables while ensuring accurate order taking, timely delivery of food and drinks, and maintaining cleanliness and organization of your workstation. You will also play a crucial role in beverage service by adhering to state liquor laws and utilizing your knowledge of wines to recommend suitable pairings to enhance the guest experience.
Beyond guest interaction, the server role involves operational duties such as proper use of the point-of-sale system to manage orders and transactions efficiently, performing side work to support the team, and ensuring all closing procedures are executed meticulously. Punctuality, appearance, and readiness for shift are emphasized to reflect the professional image of the restaurant. BRG fosters a team-oriented work culture, and successful servers contribute positively to the collaborative environment while embracing company policies and service protocols.
Working as a server at BRG offers an opportunity to develop valuable skills in customer service, multitasking, time management, and product knowledge. Ideal candidates bring prior experience in similar roles, a passion for hospitality, and a responsible, professional approach to their work. The position invites those who enjoy dynamic interaction, thrive under pressure, and are dedicated to creating outstanding dining experiences that encourage repeat patronage. Employment at BRG is at-will, and the company supports equal opportunity employment and a drug-free workplace environment.
The server role at BRG is an essential position dedicated to upholding the restaurant’s high standards of guest service. As a server, you will act as the face of the establishment, greeting guests with warmth and attention, ensuring their dining experience is seamless and memorable. This position demands an individual who is not only friendly and attentive but also highly knowledgeable about the menu — including food, beverages, and wine selections. Your ability to communicate effectively with guests, as well as kitchen and management staff, is critical to the smooth operation of daily service. Flexibility, adaptability, and a willingness to go above and beyond are key attributes for success in this role.
The server is responsible for providing personalized service, tailoring each interaction to meet the unique preferences and needs of guests. This means maintaining a positive attitude in a fast-paced environment, managing multiple tables while ensuring accurate order taking, timely delivery of food and drinks, and maintaining cleanliness and organization of your workstation. You will also play a crucial role in beverage service by adhering to state liquor laws and utilizing your knowledge of wines to recommend suitable pairings to enhance the guest experience.
Beyond guest interaction, the server role involves operational duties such as proper use of the point-of-sale system to manage orders and transactions efficiently, performing side work to support the team, and ensuring all closing procedures are executed meticulously. Punctuality, appearance, and readiness for shift are emphasized to reflect the professional image of the restaurant. BRG fosters a team-oriented work culture, and successful servers contribute positively to the collaborative environment while embracing company policies and service protocols.
Working as a server at BRG offers an opportunity to develop valuable skills in customer service, multitasking, time management, and product knowledge. Ideal candidates bring prior experience in similar roles, a passion for hospitality, and a responsible, professional approach to their work. The position invites those who enjoy dynamic interaction, thrive under pressure, and are dedicated to creating outstanding dining experiences that encourage repeat patronage. Employment at BRG is at-will, and the company supports equal opportunity employment and a drug-free workplace environment.
Job Requirements
- High school graduate or equivalent preferred
- Minimum of 3 years experience in a similar role preferred
- Possession of ATC Responsible Vendor’s License
- Basic math and computer/tablet skills
- Ability to stay professional in a stressful environment
- Ability to work in a team environment and maintain professionalism
- Superb multitasking skills and attention to detail
- Availability to work weekends, days, nights, and holidays
- Positive and engaging personality
- Ability to uphold company standards for appearance and dress
- Exceptional interpersonal and communication skills
- Strong task and time management abilities
- Physical ability to stand, walk, bend, and lift up to 50 lbs for extended periods
- Ability to perform various physical tasks such as reaching, twisting, kneeling, crawling, and climbing
- Manual dexterity
- Knowledge of customer service principles
- Ability to follow instructions, work unsupervised, and adapt to changes
- Displays integrity and honesty
- Compliance with company policies
Job Qualifications
- High school graduate or equivalent preferred
- Minimum of 3 years experience in a similar role preferred
- Possession of ATC Responsible Vendor’s License
- Basic math and computer/tablet skills
- Strong communication and interpersonal skills
- Ability to multitask and maintain attention to detail
- Knowledge of principles and processes for providing customer service
- Ability to work well in a team environment
- Positive attitude and professional appearance
- Ability to follow instructions and work unsupervised
- Integrity and honesty in workplace interactions
Job Duties
- Follow company service standards as well as restaurant steps of service at all times
- Strong communication skills with ability to work well with other team members
- Maintain a positive attitude in the workplace while treating guests and coworkers with respect
- Follow company uniform and appearance guidelines
- Arrive to work on time in uniform and prepared for your shift
- Have an in-depth knowledge of food and beverage menus, stay up to date on menu changes
- Utilize some wine knowledge to distinguish types of wine and recommend based on guest preferences
- Abide by state liquor laws including maintaining a current Louisiana Responsible Vendor’s Permit
- Properly utilize and operate POS system to enter orders and processing transactions
- Manage multiple tables simultaneously while maintaining drink service, food service, bussing without excessive errors
- Practice step consolidation and efficient time management
- Maintain a continual eye for detail
- Properly set-up assigned station and perform opening side work completely
- Perform ongoing side work throughout the shift
- Maintain a clean work environment throughout the shift including wiping surfaces and keeping stations clean
- Complete closing side work and station break down before leaving the restaurant
- Process all credit card and/or cash checks while organizing and keeping track of close out slips
- Work efficiently and complete required tasks within assigned time frame
- Attend all scheduled employee meetings and participate meaningfully
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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