Server - Shaughnessy's Pub

Crescent Hotels & Resorts is a distinguished hospitality management company known for overseeing a portfolio of exceptional properties across North America. Dedicated to delivering outstanding guest experiences and fostering an inclusive work environment, Crescent Hotels & Resorts emphasizes welcoming, supporting, and developing its associates at all levels. The company is committed to diversity, equity, and inclusion, encouraging open conversations about race and culture to create an engaging workplace where every employee is valued and respected for their unique contributions. Among its properties is the Marriott Syracuse Downtown, a vibrant, upscale hotel that offers a sophisticated blend of modern amenities and historic charm, making it a favored destination for leisure and business travelers alike.

We are currently seeking a Part Time Server to join the team at Shaughnessy’s Pub within the Marriott Syracuse Downtown. This role is ideal for energetic, service-oriented individuals who thrive in fast-paced environments and are passionate about delivering exceptional guest interactions. As a Part Time Server, you will play a critical role in ensuring guests enjoy a memorable dining experience by following established service standards and focusing on attention to detail.

This position offers highly competitive wages and an exceptional benefits package available for eligible associates and their families. Benefits include a 401K matching program, flexible scheduling that enables work-life balance, employee discounts on Crescent managed properties across North America, Marriott International hotel discounts, free parking on-site, and complimentary meals during shifts. Additionally, associates are invited to quarterly appreciation events designed to celebrate their hard work and dedication.

In this role, you will be responsible for greeting guests warmly, taking and serving orders promptly, and ensuring the accuracy and quality of every dish served. Your duties will include setting up and completing side work as assigned, addressing guest inquiries about menu options, and verifying that food presentations meet appearance, temperature, and portion standards before serving. The ideal candidate is a self-motivated professional who maintains a polished and courteous demeanor at all times, communicates effectively with guests and team members, and is ready to support colleagues whenever needed. Being a team player and embracing the philosophy that every associate is a guest relations ambassador are essential qualities for success in this position.

At Crescent Hotels & Resorts, we value individuals who are eager to contribute to a welcoming atmosphere where diversity of thought and experience is celebrated. We aim to create workplace environments that not only respect differences but also promote the growth and advancement of diverse talent through comprehensive training and inclusive hiring practices. By joining our team, you become part of a forward-thinking organization committed to excellence, respect, and continuous improvement within the hospitality industry.