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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.30
Work Schedule
Standard Hours
Benefits
401(k) Plan
stock purchase plan
Employee Discounts
Commuter Benefits
Childcare discounts
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
educational assistance
Paid sick leave
Paid holidays
Job Description
The Westin Seattle, located at 1900 5th Ave, Seattle, Washington, is a distinguished hotel known for its commitment to guest satisfaction and wellness. As part of Marriott International, one of the largest and most respected hotel chains worldwide, The Westin Seattle offers a unique blend of luxury, comfort, and wellness-focused service. The hotel is situated in the heart of Seattle, providing guests with premier access to the city’s attractions, business centers, and cultural landmarks. With a focus on delivering exceptional experiences, The Westin Seattle embodies the Marriott mission of creating a welcoming and inclusive environment where all associates and guests... Show More
Job Requirements
- High school diploma or GED equivalent
- Minimum 1 year of related work experience
- No supervisory experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift and carry objects up to 25 pounds unassisted and over 50 pounds with assistance
- Ability to work on uneven or slippery surfaces
- Ability to reach, bend, twist, and stoop
- Ability to follow company safety and security policies
- Ability to communicate clearly and professionally
Job Qualifications
- High school diploma or GED equivalent
- At least 1 year of related work experience
- No supervisory experience required
- Effective communication skills
- Ability to work collaboratively in a team
- Basic knowledge of food and beverage service
- Proficiency in point-of-sale systems like MICROS
- Ability to maintain professional appearance and demeanor
- Strong customer service orientation
Job Duties
- Serve food courses and alcoholic beverages to guests
- Set tables according to type of event and service standards
- Answer questions on menu selections
- Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Record transactions in MICROS system at time of order
- Check in with guests to ensure satisfaction with each food course and/or beverage
- Maintain cleanliness of work areas, china, and glassware throughout the day
- Complete closing duties including restocking items and turning off lights
- Present physical and accurate check to guest and process payment
- Follow all company safety and security policies and procedures
- Report accidents, injuries, and unsafe conditions to manager
- Welcome and acknowledge guests per company standards
- Anticipate and address guests’ service needs
- Assist individuals with disabilities
- Develop and maintain positive working relationships with other employees
- Ensure adherence to quality expectations and standards
- Perform other reasonable job duties as requested by supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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