Maggiano's Little Italy logo

Server - Richmond Heights

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $7.50 - $25.00
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Work Schedule

Flexible
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Benefits

Healthcare plans
Domestic Partner Benefits
Career Development
Tuition Assistance
401(k) savings plan
Rewards and recognition programs
Dining Discounts

Job Description

Maggiano's Little Italy is a distinguished and beloved restaurant recognized for its authentic Italian-American dining experience. Founded with the visionary spirit of Norman Brinker, a pioneer in the concept of casual dining, Maggiano's brings together a warm, family-oriented atmosphere and exceptional food service that has captured the hearts of guests since its inception at the corner of Clark and Grand in Chicago. This establishment is a proud part of Brinker International, a company renowned for its commitment to good food, memorable experiences, and fostering a positive workplace environment. Maggiano's Little Italy is more than just a restaurant; it is a vibrant community hub where traditions are celebrated, and meaningful connections are made over delicious meals.

Joining the team as a Server at Maggiano's means stepping into a role that is both dynamic and rewarding. Servers are entrusted with delivering professional food service while ensuring every guest’s experience is nothing short of exceptional. This position involves taking food and beverage orders, serving with enthusiasm, and anticipating guest needs in a fast-paced yet friendly environment. The role demands a passion for hospitality, strong interpersonal skills, and the ability to work collaboratively with fellow team members to create a welcoming atmosphere. Employees here embrace "The Maggiano's Way," a unique philosophy that values family, friendship, and the joy of sharing good times together. This philosophy not only shapes how the staff interact with guests but also how they support each other within the team.

Working at Maggiano's comes with more than just a paycheck; it offers an opportunity to be part of a company that values its people and the community. Maggiano's actively participates in charitable initiatives, including supporting organizations like the Make-A-Wish Foundation and local food banks. The restaurant has a history of hosting special events such as weddings, birthdays, and community gatherings, emphasizing its role as a cornerstone of Italian-American culture and celebration.

For those who thrive in energetic, customer-focused roles, the Server position at Maggiano's offers highly competitive earning potential along with comprehensive healthcare plans that include benefits for domestic partners based on service length and hours worked. The company also prioritizes career development through training programs, tuition assistance, and the possibility of global training roles. Financial security is supported by a 401(k) savings plan with company matching and a variety of rewards and recognition programs designed to celebrate employee achievements. Additional perks include discounts on dining, mobile phones, travel, computers, and even automobiles.

The restaurant prides itself on fostering a front-of-the-house team that creates a comfortable, almost familial, environment reminiscent of Italian-American traditions—where every guest feels like a part of the family and every meal is an occasion to savor. Whether you’re serving drinks as a bartender, welcoming guests as a host or hostess, or ensuring smooth service as a server or foodrunner, this team is united in the goal of delivering genuine hospitality and making guests feel truly special. At Maggiano's, life is approached with enthusiasm and joy, making every workday an opportunity to create lasting memories for both guests and team members alike.

Brinker International, the parent company, is an equal opportunity employer that embraces workplace diversity and fun, ensuring that employees enjoy their work environment and thrive both professionally and personally. Maggiano's invites enthusiastic individuals who appreciate a fast-paced, service-oriented role and want to be part of something bigger to apply. If you are ready to bring your passion for food service and guest satisfaction to an iconic brand that values tradition, community, and personal growth, this Server position could be the perfect match for you.

Job Requirements

  • high school diploma or equivalent
  • prior experience in a similar role preferred
  • availability to work flexible hours including evenings, weekends, and holidays
  • ability to stand and walk for extended periods
  • excellent communication skills
  • ability to provide friendly and attentive service
  • compliance with food safety and hygiene standards

Job Qualifications

  • high school diploma or equivalent
  • previous experience in food service preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • excellent customer service skills
  • teamwork-oriented attitude
  • basic math skills for handling transactions

Job Duties

  • take food and beverage orders from guests
  • serve food and drinks professionally and promptly
  • ensure guest satisfaction throughout the dining experience
  • collaborate with kitchen and bar staff to coordinate orders
  • maintain cleanliness and organization of the service area
  • handle guest inquiries and resolve service issues
  • participate in special events and catered functions

Job Criteria

Experience

Entry Level (1-2 years)


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