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InterContinental logo

Server Restaurant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.14 - $14.24
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
training programs
Employee Discounts
Paid Time Off
retirement plans
Career development opportunities
safe work environment

Job Description

InterContinental Hotels & Resorts, known as the world's first and most global luxury hotel brand, has been a pioneer in international travel since the 1940s. With a commitment to providing exceptional guest experiences, the brand is recognized for its renowned cultural wisdom and expertise in luxury hospitality. InterContinental Hotels & Resorts offers inspiring environments and a rich cultural perspective for travelers seeking a refined and enriching experience. The company prides itself on being an ambassador of international luxury hospitality and emphasizes a passion for culture, diversity, and travel. As part of its team, employees are encouraged to embrace global opportunities... Show More

Job Requirements

  • High school diploma or equivalent
  • must be able to speak and understand English
  • must be TIPS certified prior to or after hire
  • food hygiene awareness and at least basic training
  • ability to communicate in English with guests
  • ability to compute basic mathematical calculations
  • ability to provide legible written communication
  • ability to perform job functions with attention to detail, speed and accuracy
  • ability to prioritize, organize and follow through
  • ability to be a clear thinker, remain calm and resolve problems using sound judgment
  • ability to work under pressure
  • ability to work an 8-hr shift in all types of conditions pertinent to the job
  • ability to comprehend instructions
  • ability to work cohesively with co-workers as part of a team
  • ability and willingness to perform job tasks according to established standards
  • must be flexible and able to work nights, weekends, and/or holidays as required

Job Qualifications

  • Must be able to speak and understand English
  • high school diploma or equivalent
  • food hygiene awareness and at least basic training
  • ability to communicate in English with guests
  • ability to compute basic mathematical calculations
  • ability to provide legible written communication
  • must be TIPS certified prior to or after hire
  • previous job related experience (desirable)
  • food hygiene certificate (desirable)
  • first aid awareness (desirable)
  • possess a friendly, upbeat and outgoing personality (desirable)
  • ability to perform job functions with attention to detail, speed and accuracy
  • ability to prioritize, organize and follow through
  • ability to be a clear thinker, remain calm and resolve problems using sound judgment
  • ability to work under pressure
  • ability to work an 8-hr shift in all types of conditions pertinent to the job
  • ability to comprehend instructions
  • ability to work cohesively with co-workers as part of a team
  • ability and willingness to perform job tasks according to established standards
  • must be flexible and able to work nights, weekends, and/or holidays as required

Job Duties

  • Serve food and beverage to guests in established service style and standard
  • promote image of the restaurant by displaying impeccable manners, diplomacy and tact towards guests
  • maintain constant flow of communication with and to the team
  • always recommend specials, meals, appetizers, and/or beverages to guests in an upselling manner and answer questions
  • relay orders to kitchen following established procedures
  • monitor guests to fulfill additional requests
  • maintain supplies of china, cutlery and condiments for side station, keeping station clean and orderly
  • assist hostess in guests service greeting and seating
  • communicate politely and display courtesy to guests
  • communicate to manager any difficulties, guest comments and other relevant information
  • set and clear tables ensuring standards are met
  • fold linen napkins prior to and after each shift
  • collect food and beverage orders from kitchen, return used china, glass and silver to dishwashing area
  • follow procedures on cash handling and bill presentation including audit and closing all bills correctly in Micros and depositing cashier envelopes to front desk drop safe
  • prepare and present bills according to hotel standard, closing bill immediately on computer
  • perform duties noted on daily tasks and cleaning schedule
  • comply with workplace health and safety requirements and equipment training
  • establish and maintain effective employee working relationships
  • attend and participate in daily briefings and meetings
  • attend and participate in training sessions
  • implement hotel and department regulations, policies and procedures including house rules, health and safety, grooming, quality, service, hygiene, and cleanliness
  • perform other duties, tasks and special projects as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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