Server-Restaurant 1

Hyatt Regency Buffalo is a prominent full-service hotel located in the heart of downtown Buffalo, just steps away from the Buffalo Niagara Convention Center. As a leading hospitality establishment in Upstate New York, Hyatt Regency Buffalo is renowned for providing exceptional service to both business and leisure travelers. The hotel features modern amenities including direct access to the convention center, a luxurious spa, and an inviting rooftop pool, making it an ideal destination for guests seeking comfort and convenience. Situated within walking distance from the waterfront, KeyBank Center, and Shea's Buffalo Theatre, Hyatt Regency Buffalo offers guests the perfect blend of vibrant city life and serene relaxation spaces.

The Server position at Hyatt Regency Buffalo plays a vital role in delivering an outstanding dining experience to guests. This role demands excellent communication skills, the ability to multitask effectively, and a comprehensive knowledge of food and beverages. Servers are responsible for taking orders accurately, serving guests with professionalism and warmth, and ensuring that the service area remains clean and organized. They are also expected to adhere to company rules and safety guidelines, ensuring compliance with food safety, hygiene, and alcohol service regulations.

In this role, servers engage with guests directly, offering a friendly and professional atmosphere. They maintain a thorough knowledge of the menu, including ingredients, dietary restrictions, and current specials, enabling them to guide guests in making informed dining choices. Accuracy and efficiency in order taking and delivery are essential to maintain smooth operations and guest satisfaction.

The ability to manage multiple tables simultaneously is crucial for a server at Hyatt Regency Buffalo. This requires strong organizational skills and a positive attitude, especially during busy periods. Servers also handle payment processing, close checks, and cash handling, always following company and security policies. Physical stamina is necessary as the role involves standing for extended hours, lifting and carrying objects weighing between 20 to 50 pounds, bending, walking, and performing repetitive motions.

Hyatt Regency Buffalo values professionalism and safety and insists that servers obtain and maintain any required certifications, such as Alcohol Awareness and Food Handler’s Card, based on state regulations. The position is perfect for individuals passionate about hospitality and eager to contribute to a dynamic team environment.

This role offers an opportunity to join a reputable hotel that emphasizes guest satisfaction and employee well-being. After meeting the initial waiting period, full-time employees become eligible for a competitive benefits package, including medical, dental, and vision coverage, paid time off, and retirement savings plans. Hyatt Regency Buffalo is committed to fostering a supportive workplace where employees can thrive and develop their careers in the vibrant hospitality industry.