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Server (PT) | The Heathman Hotel

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $17.13
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Benefits

hourly pay
Tip/tip pooling
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA/FSA plans
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Employee assistance program
volunteer opportunities
Committee participation
Task force work
Online Learning Platform
Third party perks

Job Description

The Heathman Hotel is a distinguished establishment known for its elegant ambiance, exceptional service, and commitment to creating memorable experiences for its guests. As a fine dining destination, The Heathman Hotel combines exquisite cuisine with a curated selection of fine wines and beautiful spaces that captivate visitors. Located in a vibrant community, the hotel prides itself on a culture that values inclusivity, respect, and a genuine passion for hospitality. The hotel operates with a strong focus on people-first principles, ensuring that both guests and team members feel valued and supported in a welcoming environment.

The part-time Server role at The Heathman Hotel is pivotal in delivering these exceptional dining experiences. Servers are responsible for engaging guests with warmth and professionalism, expertly navigating menu offerings, and capitalizing on upselling opportunities to enhance each dining occasion. With hourly pay starting at $17.13, plus eligibility for tips and tip pooling, servers have the opportunity to maximize their earnings. The role offers flexible scheduling, making it suitable for individuals seeking part-time employment.

In this role, servers take orders and deliver food and beverages in accordance with the hotel's high standards. They utilize a computerized Point of Sale system to process orders and payments efficiently while communicating special requests clearly to the culinary team. Assembling items like appetizers, salads, and soups to ensure attractive presentation and correct serving temperatures is an essential aspect of the job. Servers maintain current knowledge of menu offerings, including changes and sold-out items, to provide informed recommendations and superior guest service.

Beyond the technical aspects, the role emphasizes maintaining an organized and clean work area, reflecting the hotel's commitment to quality and guest satisfaction. The Heathman Hotel fosters a values-based culture, encouraging collaboration, diversity, equity, and inclusion, along with professional growth through access to online learning platforms and participation in committees and task forces.

The position comes with a comprehensive benefits package including medical, dental, vision, and disability insurance, 401K options, and health savings or flexible spending accounts with employer contributions. Employees enjoy perks such as paid time off, holiday pay, discounted lodging, dining, spa, golf, and retail services, and referral bonuses. Additional benefits include an Employee Assistance Program, volunteer opportunities, and exclusive discounts on pet insurance, rental cars, theme parks, concerts, and attractions.

Overall, the part-time Server at The Heathman Hotel is an exciting opportunity for individuals who are passionate about hospitality, enjoy working in a dynamic team-oriented environment, and are committed to creating exceptional experiences for every guest. The hotel's inclusive and supportive culture empowers team members to grow their careers while contributing positively to the vibrant hospitality community. If you are seeking a rewarding part-time role with competitive pay, comprehensive benefits, and a commitment to employee well-being and diversity, The Heathman Hotel invites you to apply and become part of their dedicated hospitality team.

Job Requirements

  • Previous experience as server in a similar restaurant environment
  • Ability to perform essential functions on the computerized Point of Sale system
  • Working knowledge of dining and beverage service procedures
  • Working knowledge of applicable liquor laws and regulations
  • Necessary state food handler's license and liquor serving permit

Job Qualifications

  • Previous experience as server in a similar restaurant environment
  • Ability to perform essential functions on the computerized Point of Sale system
  • Working knowledge of dining and beverage service procedures
  • Working knowledge of applicable liquor laws and regulations
  • Necessary State Food Handler's License and Liquor Serving Permit

Job Duties

  • Takes orders and serves food and beverage items to guests in accordance with established standards
  • Enters orders into computerized Point of Sale system and communicates any special requests to the culinary team
  • Assembles food items such as appetizers, salads and soups
  • Ensures attractive, consistent presentation of food and beverages and that all items are served at the correct temperature
  • Maintains current knowledge of food and beverage offerings including menu changes and sold-out items
  • Processes guest payments using proper accounting and cash handling procedures
  • Keeps work area including guest dining area clean and organized

Job Criteria

Experience

No experience required


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