
Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule
Job Description
The Vinoy Resort & Golf Club Autograph Collection, located in the vibrant city of St. Petersburg, Florida, is a prestigious luxury hotel known for its rich history, exceptional service, and exquisite amenities. As part of Marriott International's Autograph Collection, the resort embodies individuality and elegance, offering guests unique and memorable experiences that go far beyond typical lodging. The Vinoy Resort features world-class golf, high-end dining options, and impeccable event spaces, making it a sought-after destination for both leisure and business travelers. The resort prides itself on maintaining high standards of hospitality, attentiveness, and creating a welcoming environment that celebrates cultural diversity and personal expression.
This part-time, non-management position of Guest Service Expert at The Vinoy Resort & Golf Club plays an essential role in delivering outstanding food and beverage experiences that contribute to the overall guest satisfaction. The Guest Service Expert is not just responsible for serving food and drinks but is pivotal in creating a lasting impression that enriches the guest's visit. This role requires an individual who is proactive, personable, and dedicated to upholding the resort's quality and service standards. The employee will engage directly with guests, supporting the smooth functioning of dining services through tasks like setting tables, communicating with kitchen staff, serving guests, and maintaining cleanliness in work areas.
Success in this role involves much more than just fulfilling basic job duties. It includes fostering a safe work environment, strictly adhering to company policies and procedures, and presenting oneself professionally at all times in uniform, appearance, and communication. The Guest Service Expert must be physically prepared to be on their feet for extended periods while navigating varied surfaces and performing physical activities like lifting, bending, and reaching as necessary. Attention to detail, such as accurately managing menu information and ensuring the service environment is meticulously maintained, are integral elements of the job. The position requires a hands-on approach and collaborative spirit to meet the high expectations Marriott International places on its team members.
At Marriott International, inclusion and diversity are core values. The company is committed to providing equal opportunities and fostering a culture that values diverse backgrounds and experiences. Employees are encouraged to express their individuality and contribute to a welcoming workplace where respect and cooperation thrive. Guests at The Vinoy Resort & Golf Club enjoy services delivered by a team that is as unique and dedicated as the hotel itself, reflecting the rich blending of culture and talent Marriott envisions for its associates.
Overall, the Guest Service Expert role at The Vinoy Resort & Golf Club offers a meaningful opportunity to develop hospitality skills within a renowned luxury brand while contributing to exceptional guest experiences. This position is ideal for someone who enjoys interacting with people, providing exemplary service, and taking pride in enhancing the overall dining experience. As part of the Autograph Collection, team members gain exposure to a portfolio of distinguished hotels, all united by a commitment to delivering personalized, memorable travel experiences to discerning travelers worldwide. Joining The Vinoy Resort means becoming part of a respected global team focused on growth, collaboration, and excellence in the hospitality industry.
This part-time, non-management position of Guest Service Expert at The Vinoy Resort & Golf Club plays an essential role in delivering outstanding food and beverage experiences that contribute to the overall guest satisfaction. The Guest Service Expert is not just responsible for serving food and drinks but is pivotal in creating a lasting impression that enriches the guest's visit. This role requires an individual who is proactive, personable, and dedicated to upholding the resort's quality and service standards. The employee will engage directly with guests, supporting the smooth functioning of dining services through tasks like setting tables, communicating with kitchen staff, serving guests, and maintaining cleanliness in work areas.
Success in this role involves much more than just fulfilling basic job duties. It includes fostering a safe work environment, strictly adhering to company policies and procedures, and presenting oneself professionally at all times in uniform, appearance, and communication. The Guest Service Expert must be physically prepared to be on their feet for extended periods while navigating varied surfaces and performing physical activities like lifting, bending, and reaching as necessary. Attention to detail, such as accurately managing menu information and ensuring the service environment is meticulously maintained, are integral elements of the job. The position requires a hands-on approach and collaborative spirit to meet the high expectations Marriott International places on its team members.
At Marriott International, inclusion and diversity are core values. The company is committed to providing equal opportunities and fostering a culture that values diverse backgrounds and experiences. Employees are encouraged to express their individuality and contribute to a welcoming workplace where respect and cooperation thrive. Guests at The Vinoy Resort & Golf Club enjoy services delivered by a team that is as unique and dedicated as the hotel itself, reflecting the rich blending of culture and talent Marriott envisions for its associates.
Overall, the Guest Service Expert role at The Vinoy Resort & Golf Club offers a meaningful opportunity to develop hospitality skills within a renowned luxury brand while contributing to exceptional guest experiences. This position is ideal for someone who enjoys interacting with people, providing exemplary service, and taking pride in enhancing the overall dining experience. As part of the Autograph Collection, team members gain exposure to a portfolio of distinguished hotels, all united by a commitment to delivering personalized, memorable travel experiences to discerning travelers worldwide. Joining The Vinoy Resort means becoming part of a respected global team focused on growth, collaboration, and excellence in the hospitality industry.
Job Requirements
- high school diploma or G.E.D. equivalent
- less than 1 year related work experience
- no supervisory experience
- ability to stand, sit, or walk for extended periods
- ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
- ability to move objects weighing up to 50 pounds with assistance
- ability to reach overhead, below knees, bend, twist, pull, and stoop
- ability to work in a fast-paced environment
Job Qualifications
- high school diploma or G.E.D. equivalent
- less than 1 year related work experience
- no supervisory experience
- strong communication skills
- ability to work flexible schedules
- customer service orientation
- teamwork skills
Job Duties
- set tables
- communicate with kitchen staff
- interact and serve guests
- clean work areas and supplies
- manage menu information
- maintain safe workplace conditions
- follow company policies and procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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