Job Overview

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Employment Type

Hourly
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) match
Free mental well-being platform
FREE gameplay
Discounted food
Weekly meals

Job Description

Topgolf is a global sports and entertainment community dedicated to delivering unique and engaging experiences that bring people together through the unlimited power of play. As a leader in the entertainment industry, Topgolf combines innovative technology, hospitality, and social interaction to create a vibrant environment where guests, known as Players, can enjoy interactive golf games, food, and beverage offerings in an exciting atmosphere. The company is committed to fostering a culture of fun, connection, and creativity while providing ample opportunities for career growth within a supportive and inclusive workplace. With a focus on teamwork, excellence, and caring, Topgolf aims to ensure every guest experience is memorable and enjoyable.

The role of Bay Host at Topgolf is essential to the overall guest experience. Bay Hosts are the welcoming faces who greet Players as they arrive, setting the tone for a fun and unforgettable visit. This position requires individuals who thrive in fast-paced, high-energy environments and who are passionate about providing excellent service. Bay Hosts actively engage with Players to understand their needs, promote Topgolf's offerings, and ensure their bays remain clean, organized, and inviting throughout their visit. Responsibilities include recommending food, beverage, and gaming options tailored to enhance the Player's experience, taking orders accurately and efficiently, and working collaboratively with fellow Playmakers to maintain a positive and dynamic atmosphere. Safety and sanitation are prioritized to create a safe environment for both guests and staff. This role offers competitive hourly wages with tips available for certain positions, flexible scheduling, and a comprehensive benefits package including health, dental, and vision insurance, 401(k) matching, and access to a mental well-being platform. Employees also enjoy perks like free gameplay, discounted food and retail items, and weekly meals, making Topgolf not only a place to work but a community to enjoy. Ideal candidates will bring a positive attitude, a team-oriented mindset, and previous experience in serving food and beverages in hospitality or entertainment settings. This full or part-time opportunity allows for career growth and promotes from within, making it an exciting choice for those seeking a fun and rewarding job environment.

Job Requirements

  • Legal age to serve alcohol where required by law
  • Ability to lift and move items up to 50 pounds
  • Ability to stand and walk for extended periods
  • Willingness to engage in active physical tasks including bending, stooping, and carrying
  • Ability to maintain a positive and energetic demeanor throughout the shift
  • Availability to work flexible day, night, and weekend shifts
  • Compliance with company safety and sanitation protocols

Job Qualifications

  • Experience serving food and beverages in a restaurant, hospitality, or entertainment setting
  • Ability to thrive in a busy, popular environment
  • Strong customer service skills with a focus on Player experience
  • Positive attitude and enthusiasm for teamwork
  • Excellent communication and interpersonal skills
  • Ability to multitask and maintain composure under pressure
  • Basic knowledge of food and beverage operations

Job Duties

  • Welcome Players to their bays with energy and enthusiasm
  • Connect with Players to understand the purpose of their visit and share Topgolf offerings
  • Recommend food, beverage, and gaming options tailored to the visit
  • Provide outstanding food and beverage service by taking orders quickly and accurately
  • Keep bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming environment
  • Collaborate with fellow Playmakers to ensure seamless and memorable experiences
  • Adhere to safety and sanitation standards to maintain a safe and clean environment
  • Embody Topgolf's core values of Fun, One Team, Excellence, Courage, and Caring

Job Criteria

Experience

No experience required


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