Server (Primary and Secondary) Weekend

Salem, OR, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $10.75 - $18.00

Work Schedule

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Paid Time Off

Sick Time

simple IRA

employee discount

Job Description

Momiji is a renowned sushi restaurant and bar that began its journey in 2010 as a small establishment with just five tabletops. Since then, it has evolved into a fast-growing brand known for revolutionizing the way people experience and enjoy sushi. This family-owned and operated restaurant proudly serves traditional yet inventive sushi dishes, consistently delivering an environment that is clean, safe, and welcoming to all patrons. Momiji's commitment to excellence is reflected not only in its food but also in the company culture, which values teamwork, passion, and dedication toward outstanding customer service. Employees are seen as important members of the Momiji family, with opportunities for growth and advancement through promotions from within. The atmosphere fosters continuous learning and skill development, making it an excellent workplace for individuals with a strong desire to grow.

The position in focus is that of a Part-time Server who plays a pivotal role in the restaurant's customer service experience. This role requires weekend availability on Friday, Saturday, and Sunday, making it ideal for individuals seeking flexible work hours yet committed to delivering exceptional service. As a Server, the individual is responsible for greeting customers, taking and accurately communicating their orders to the kitchen and bar staff, answering any questions about menu items, and providing detailed recommendations to enhance guest satisfaction. The Server also ensures quick and precise delivery of food and beverages, refills drinks, and monitors customer needs throughout the dining experience.

Additional duties include adherence to OLCC guidelines for alcohol service, handling phone orders, operating the POS system for payments, and assisting in side prep work like cutting cucumbers or refilling condiments. The Server may also work in various stations such as Tempura or Togo and collaborate closely with kitchen staff when necessary. Safety, sanitation, and cleaning responsibilities are also part of the role to maintain the high standards of the restaurant environment. The role is dynamic and hands-on, requiring stamina, multitasking skills, and a cheerful, dependable attitude. Benefits for this position include medical and dental insurance, paid time off, sick leave, Simple IRA retirement plan, and employee discounts. Momiji is an equal opportunity employer that values diversity and inclusion, inviting qualified applicants from various backgrounds to join their thriving team.

Job Requirements

Must be available on weekends (Friday, Saturday, Sunday)
must have a valid food handler and OLCC cards or obtain within 30 days
ability to stand and walk continually throughout the entire shift
ability to lift, carry, deliver, and serve from trays weighing up to 50 lbs
ability to balance a serving tray with one hand
ability to bend, stoop and reach while carrying items up to 50 lbs
exposure to heat, steam, and cold in kitchen environment
manual dexterity to cut and chop foods and perform related tasks
ability to operate POS system and other store electronics

Job Qualifications

Excellent customer service skills and the ability to set the tone and atmosphere for not only the customers but other staff members
ability to multitask and work in a fast paced environment at a consistent tempo
must have a good and cheerful outlook
must have a good understanding of menu
must be dependable and have a good attendance record
ability to work in a team environment and communicate effectively
must be able to follow all health and safety policies and procedures
must be able to operate a Point of Sale (POS) system, and other electronics in the store such as an iPad
must have a valid food handler and OLCC cards, or the ability to obtain one within 30 days of hire
must be able to function in the support delivery, primary server, secondary server, server help, Togo, prep/delivery, and tempura stations

Job Duties

Greets and seats customers
answers questions about the menu and makes recommendations, including upselling
accurately takes orders and communicates them to the kitchen staff
understands and communicates any food allergies or special instructions to the kitchen staff
follows OLCC guidelines for alcohol orders and service
answers the phone and takes orders
ensures that all orders are filled quickly and accurately, and that the food is high quality
provides attentive service to customers, such as refilling drinks as needed and checking on guests needs during the meal and updating them on the status of their order
promptly addresses any customer service issues and refers them to the appropriate person if necessary
performs cleaning and sanitation duties, such as server station and tables
taking and processing customer payments using a POS system
operates all functions of the POS system including discounts and rewards
completes side prep work such as cutting cucumbers, refilling condiments, and doing dishes
packs up to go orders and ringing out customers
works in the Tempura station as needed