Server (Primary and Secondary)

Salem, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Paid Time Off

Sick Time

simple IRA

employee discount

Job Description

Momiji is a dynamic and rapidly expanding sushi restaurant and bar that began in 2010 as a small establishment with just five tabletops. Over the years, Momiji has cultivated a strong reputation for its creative yet traditional approach to sushi, serving dishes that honor authentic Japanese culinary techniques while incorporating innovative twists. This family-owned and operated business prides itself on creating a clean, safe, and welcoming environment where guests can enjoy a unique dining experience. Located in a vibrant community, Momiji values employees who are passionate, team-oriented, and dedicated to delivering exceptional customer service. The company fosters growth from within and actively promotes those who demonstrate a desire to learn and develop their skills further.

The server position at Momiji is a key role within the restaurant, responsible for providing excellent food and beverage service to patrons. The server acts as a primary point of contact for guests, offering friendly greetings, detailed menu explanations, and prompt order taking. This role requires clear communication with the kitchen and bar staff to ensure orders are precise and meet customer expectations. Servers are also responsible for maintaining a positive dining atmosphere by responding to customer inquiries, managing special dietary requests, and following regulatory guidelines such as those set by the Oregon Liquor Control Commission (OLCC) for alcohol service.

Servers at Momiji play a vital role in upholding the restaurant's commitment to quality and hospitality. Duties include balancing the delivery of food and beverages, utilizing the POS system for order processing and payments, handling to-go orders, assisting with prep work, and participating in cleaning and sanitation routines. In addition to the core service functions, servers may support kitchen staff during busy times or take on specialized tasks such as working in the tempura station. This position demands a cheerful attitude, the ability to multitask in a fast-paced environment, and a strong team spirit. It is also essential for servers to have a valid food handler's card and OLCC certification or to be willing to obtain these certifications shortly after hire.

Joining Momiji means becoming part of a workplace that values diversity, equity, and inclusion. The restaurant is an equal opportunity employer committed to fostering a diverse workforce without discrimination based on race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. Employees benefit from comprehensive medical and dental insurance, paid time off including sick leave, a simple IRA retirement plan, and generous employee discounts. Momiji’s culture encourages employees to thrive professionally and personally, contributing to an inclusive community that supports growth and continuous improvement. If you are passionate about sushi, customer service, and being part of a supportive team, Momiji offers an exciting opportunity to advance your career in hospitality.

Job Requirements

Must have a valid food handler card
must have a valid OLCC card or obtain within 30 days
must be able to stand and walk continually throughout the entire shift
must be able to lift carry deliver and serve from trays weighing up to 50 lbs throughout entire shift
must have manual dexterity to cut and chop foods and perform other related tasks
must be able to work in a fast paced environment
must be dependable and have a good attendance record
must be able to operate a POS system
must be able to follow health and safety policies
must be able to work in a team environment and communicate effectively

Job Qualifications

Excellent customer service skills and the ability to set the tone and atmosphere for not only the customers but other staff members
ability to multitask and work in a fast paced environment at a consistent tempo
must have a good and cheerful outlook
must have a good understanding of menu
must be dependable and have a good attendance record
ability to work in a team environment and communicate effectively
must be able to follow all health and safety policies and procedures
must be able to operate a Point of Sale POS system and other electronics in the store such as an iPad
must have a valid food handler and OLCC cards or the ability to obtain one within 30 days of hire
must be able to function in the support delivery primary server secondary server server help togo prep delivery and tempura stations

Job Duties

Greets and seats customers
answers questions about the menu and makes recommendations including upselling
accurately takes orders and communicates them to the kitchen staff
understands and communicates any food allergies or special instructions to the kitchen staff
follows OLCC guidelines for alcohol orders and service
answers the phone and takes orders
ensures that all orders are filled quickly and accurately and that the food is high quality
provides attentive service to customers such as refilling drinks as needed and checking on guests needs during the meal and updating them on the status of their order
promptly addresses any customer service issues and refers them to the appropriate person if necessary
performs cleaning and sanitation duties such as server station and tables
taking and processing customer payments using a POS system
operates all functions of the POS system including discounts and rewards
completes side prep work such as cutting cucumbers refilling condiments and doing dishes
packs up to go orders and ringing out customers
works in the tempura station as needed
assists the kitchen staff as needed
cleans outside of server area and dishes as needed
other duties as assigned