Server - Pool - PT (Seasonal)

Alexandria, VA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $12.00

Work Schedule

Weekend Shifts

Benefits

Free Meals

free uniforms and cleaning

ongoing community outreach events

hotel discounts

associates’ events throughout the year

Healthcare benefits

401k retirement plan with company matching

Job Description

Montage International is a distinguished leader in the luxury hospitality industry, renowned for delivering exceptional experiences through its prestigious collection of hotels, resorts, and residences. With a commitment to excellence and innovation, Montage International fosters a culture centered around passion, creativity, and dedication. The company thrives on the belief that doing what you love not only enhances personal fulfillment but also translates into superior guest experiences. This philosophy creates an empowering environment where employees are encouraged to bring their unique talents and creativity to the forefront, contributing to the company’s ongoing success and growth. Montage International is dedicated to diversity and inclusion, welcoming applicants with disabilities by providing reasonable accommodations throughout the hiring process. The organization values integrity, trustworthiness, and a team-oriented mindset, essential qualities for anyone looking to join their luxury hospitality family.

The Server position at Pendry, part of the Montage International family, exemplifies the company’s commitment to personalized and authentic guest services in a luxurious, vibrant setting. As a Server at Pendry, you will play a pivotal role in crafting memorable dining experiences by skillfully attending to guests' needs with professionalism and enthusiasm. Your responsibilities will include delivering food and beverages promptly, assisting guests with menu selections, and ensuring satisfaction throughout each dining occasion. This role is ideal for passionate individuals who love engaging with guests, possess a keen interest in spirits, wine, and food, and are eager to grow personally and professionally within a dynamic hospitality environment. The position offers an hourly wage starting at $12.00, with opportunities to develop career growth, work flexible schedules including weekends and holidays, and be part of a team that values your creativity and contributions. Besides competitive pay, Pendry offers a spectrum of benefits such as free meals, uniforms, ongoing community outreach, hotel discounts, healthcare benefits, 401k retirement plans with company matching, and more. This role requires physical stamina, including standing for extended periods, lifting up to 50 pounds, and operating food service equipment. At Pendry, each associate is valued not just as an employee but as a vital contributor to creating WOW moments for guests, embracing a way of life where passion and excellence meet. Join Pendry, where your journey is as important as the destination, and help build unforgettable, cherished moments in the world of luxury hospitality.

Job Requirements

Ability to work a flexible schedule, including weekends and holidays
Ability to collaborate in a team environment
Basic communication skills
One year minimum of experience in food and beverage operations, a plus
Prior micros or other systems experience, a plus
Luxury hotel experience, a plus

Job Qualifications

You are passionate about spirits, wine, and food
You are personable and love engaging with guests
You are open to learning, developing, and growing both yourself, personally, and helping others do the same
You are trustworthy and have integrity

Job Duties

Ensure food and beverages are being served in a professional and timely manner
Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions
Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff
Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options
Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly
Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience
Adhere to all cleaning and safety standards
Attend daily pre-shift meeting
Consistently follow the food and beverage sequence of service with the utmost attention to detail
Deliver on guests’ expectations and have the desire to create WOW moments
Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs