Server- PM Shifts

Courtyard by Marriott, located at 500 E 1st St, Long Beach, California, is a distinguished hotel brand under Marriott International, one of the world's leading global hospitality companies. Marriott International is renowned for its commitment to excellence, diversity, and innovation across a broad portfolio of hotels and related lodging facilities. Courtyard by Marriott specifically caters to business travelers, creating an environment that combines comfort, efficiency, and the latest conveniences to ensure all guests have a productive and enjoyable stay. This brand is known for providing a seamless, high-quality experience for guests who are often on the move, with a focus on creating a welcoming atmosphere and exceptional service.

This position is for a Guest Service Expert working under a part-time, non-management role during the evening shift, with a preference for weekend availability. The hourly pay rate is $26.50. The Guest Service Expert is a vital member of the Courtyard team, tasked with contributing to the guest experience beyond simply serving food and drinks. The role emphasizes creating memorable and unique dining encounters that enhance the overall guest experience.

Guest Service Experts at Courtyard are responsible for performing a wide variety of tasks including setting tables, communicating effectively with kitchen staff, serving and interacting with guests, and maintaining cleanliness of work areas and supplies. This role requires dynamic multitasking and hands-on involvement, ensuring every guest interaction feels hospitable and seamless. True to Marriott’s values, the Guest Service Expert must maintain professionalism in appearance and communication, uphold safety standards, and follow all company policies and procedures to guarantee a safe and welcoming workplace.

Due to the nature of the work, the position demands physical stamina, including standing, sitting, or walking for extended periods and moving over various surfaces that may be uneven or slippery. The role also involves handling objects weighing up to 25 pounds unassisted, or up to 50 pounds with assistance, and performing physical movements such as bending, twisting, pulling, and stooping. These requirements ensure that the Guest Service Expert can provide efficient and timely service to all guests.

The role does not require supervisory experience or advanced certifications, making it accessible for those with less than one year of related work experience and at least a high school diploma or GED equivalent. This accessibility combined with the supportive culture of Marriott International offers a strong foundation for growth and skill development within the hospitality industry.

Marriott International is committed to diversity and equal employment opportunity, fostering an inclusive environment where the unique backgrounds and talents of associates are respected and celebrated. The company complies with all applicable laws relating to non-discrimination, including those protecting veteran status, disabilities, and other protected categories. The Guest Service Expert position is part of this broader commitment, aiming to recruit passionate individuals who thrive in team settings and are dedicated to delivering outstanding service.

Joining Courtyard means becoming part of a global team that continually strives to improve and innovate in guest services while maintaining a fun and encouraging workplace culture. This role offers individuals the chance to develop their skills, contribute to a reputable brand recognized worldwide, and take pride in helping guests have exceptional travel experiences. Benefits, training, and a supportive work environment are all part of what Courtyard and Marriott International offer to their employees, making this an attractive opportunity for those looking to start or advance a career in hospitality.