Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
Supportive team environment
Job Description
The Whitaker Group is a dynamic and innovative company dedicated to pushing the boundaries of creativity across various fields including marketing, design, sales, and photography. Known for fostering a culture that embraces innovation through creativity and teamwork, The Whitaker Group attracts talented individuals who are eager to challenge the status quo and contribute unique ideas. The company values diverse skill sets, promoting collaboration among employees to create standout solutions and campaigns that resonate with clients and audiences alike. This vibrant work environment cultivates personal and professional growth, encouraging team members to think strategically and creatively in order to drive business success and maintain a competitive edge in the industry.
About the Role: As a Server based in Pittsburgh at The Whitaker Group, you will hold an essential position in delivering outstanding dining experiences to guests. This role requires a combination of attentive, friendly, and efficient service skills to ensure that every customer leaves satisfied. Your responsibilities will include accurately taking food and beverage orders, serving items promptly, and addressing any guest needs or concerns with professionalism and care. You will work closely with kitchen and bar personnel to ensure that orders are coordinated and delivered on time, maintaining the highest standards of quality and presentation.
The Server role demands excellent communication and multitasking abilities as you will be managing multiple tables simultaneously. Maintaining a positive and professional demeanor at all times is critical to fostering a welcoming atmosphere that encourages repeat visits and positive word-of-mouth referrals. This position provides an opportunity to be the face of our dining experience, playing a direct role in the reputation of our establishment. The Whitaker Group values staff who not only perform their duties efficiently but also contribute to an environment where guests feel appreciated and comfortable. This job offers a chance to develop valuable skills in customer service, teamwork, and hospitality within a supportive and innovative company culture.
About the Role: As a Server based in Pittsburgh at The Whitaker Group, you will hold an essential position in delivering outstanding dining experiences to guests. This role requires a combination of attentive, friendly, and efficient service skills to ensure that every customer leaves satisfied. Your responsibilities will include accurately taking food and beverage orders, serving items promptly, and addressing any guest needs or concerns with professionalism and care. You will work closely with kitchen and bar personnel to ensure that orders are coordinated and delivered on time, maintaining the highest standards of quality and presentation.
The Server role demands excellent communication and multitasking abilities as you will be managing multiple tables simultaneously. Maintaining a positive and professional demeanor at all times is critical to fostering a welcoming atmosphere that encourages repeat visits and positive word-of-mouth referrals. This position provides an opportunity to be the face of our dining experience, playing a direct role in the reputation of our establishment. The Whitaker Group values staff who not only perform their duties efficiently but also contribute to an environment where guests feel appreciated and comfortable. This job offers a chance to develop valuable skills in customer service, teamwork, and hospitality within a supportive and innovative company culture.
Job Requirements
- Previous experience as a server or in a customer service role within the food and beverage industry
- Ability to stand and walk for extended periods during shifts
- Basic math skills for handling cash and processing payments
- Strong communication skills to interact effectively with guests and team members
- Legal eligibility to work in the United States
Job Qualifications
- Previous experience as a server or in a customer service role within the food and beverage industry
- Experience working in a fast-paced restaurant environment
- Knowledge of local cuisine and beverage offerings
- Familiarity with point-of-sale (POS) systems and order management software
- Certification in food safety or alcohol service (e.g., ServSafe)
- Bilingual abilities to assist a diverse customer base
Job Duties
- Greet and seat guests in a courteous and timely manner, providing menus and answering initial questions
- Take accurate food and beverage orders, ensuring special requests and dietary restrictions are communicated to the kitchen
- Serve food and drinks promptly while checking in with guests to ensure satisfaction throughout their dining experience
- Handle guest payments and process transactions accurately using the point-of-sale system
- Maintain cleanliness and organization of the dining area, including setting and clearing tables
- Collaborate with kitchen and bar staff to ensure smooth and efficient service flow
- Address and resolve guest complaints or concerns professionally and escalate when necessary
- Adhere to all health, safety, and sanitation guidelines to provide a safe dining environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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