Server (Part-Time) - Hilton Baltimore Inner Harbor

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security through retirement plans

Job Description

Hilton is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences across a vast portfolio of world-class hotel brands. Since its inception, Hilton has welcomed over 3 billion guests worldwide, steadfastly adhering to its founding vision of filling the earth with the light and warmth of hospitality. With a strong commitment to providing top-tier service and an award-winning workplace culture, Hilton has earned repeated accolades as one of the World’s Best Workplaces by Great Place to Work and Fortune. The company’s dedication to excellence shapes not only the guest experience but also the careers and personal growth of its Team Members. Hilton’s global reach, diverse environment, and commitment to innovation make it an ideal destination for hospitality professionals who aspire to make a meaningful impact both personally and professionally.

As a Food Server at Hilton, you play a crucial role in creating memorable moments for every guest by delivering exceptional food and beverage service with warmth and enthusiasm. This role goes beyond simply serving meals; it is about embodying the spirit of hospitality, brightening guests' days, and contributing positively to their overall stay. You will engage with guests proactively, ensuring their dining experiences are special and personalized. Mastery of the menu, including knowledge of all items, promotions, and specials, is key so you can confidently assist guests and answer questions. Your responsibilities extend to efficiently managing orders through the point-of-sale system and maintaining the cleanliness, organization, and stock of the food service station.

Compliance with regulatory standards concerning health, safety, sanitation, and alcohol awareness is essential, underscoring Hilton’s commitment to guest and team member well-being. Hilton’s core values guide every Team Member: hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency in the present moment. The company fosters a culture where these values translate into outstanding service and a rewarding workplace environment. Joining Hilton means becoming part of a team that supports your well-being with comprehensive benefits, including travel perks, employee stock purchase options, paid parental leave, caregiving support, mental health resources, generous paid time off, and robust health and retirement benefits. This robust support framework helps you thrive both at work and in life, allowing you to focus on delivering remarkable service and growing your hospitality career. Hilton invites you to embark on a fulfilling journey where your role as a Food Server contributes not only to guest satisfaction but also to a vibrant and supportive workplace culture.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service or hospitality preferred
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Must be able to stand for extended periods
  • Ability to communicate effectively with guests and team members
  • Commitment to maintaining hygiene and safety standards
  • Willingness to learn and adapt in a dynamic environment

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in food service or hospitality preferred
  • Strong communication and interpersonal skills
  • Ability to work efficiently in a fast-paced environment
  • Knowledge of food safety and sanitation standards
  • Ability to maintain a positive and professional demeanor
  • Basic proficiency with point-of-sale systems

Job Duties

  • Delight our guests by bringing an upbeat and friendly attitude and proactively enhancing their meal experience
  • Master the menu by learning all items, promotions, and specials to confidently assist guests
  • Serve with efficiency and care by taking orders, entering them into the point-of-sale system, and delivering promptly
  • Manage the food service station ensuring it is fully stocked, clean, and organized
  • Comply with health, safety, sanitation, and alcohol awareness regulations to maintain high standards of well-being

Job Criteria

Experience

Entry Level (1-2 years)


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