SUNSTREAM HOTELS & RESORTS LLC logo

Server - Part Time - DiamondHead Beach Resort

Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

The hiring establishment is a professional hotel and resort that prides itself on offering exceptional guest services within its food and beverage department. As a respected entity in the hospitality industry, this hotel or resort emphasizes delivering high-quality customer experiences while maintaining rigorous standards of cleanliness, safety, and professionalism. The company operates in a dynamic environment where attention to detail, courtesy, and a welcoming attitude are paramount. It aims to not only meet but exceed guest expectations, ensuring every visit is memorable and enjoyable. This is a full-time role requiring commitment to the operational hours of the establishment, including nights, weekends, and holidays, reflecting the hospitality industry’s peak service times.

The role itself is centered around being a Food and Beverage Server who is responsible for taking accurate food and drink orders from guests and ensuring timely and precise delivery to the correct guests. This position requires a professional demeanor with a strong focus on creating a welcoming atmosphere to enhance guests' dining experiences. The server is expected to have a thorough knowledge of the menu items and should be able to provide recommendations when appropriate. Additionally, this role demands maintaining compliance with health and safety regulations specific to the state of Florida, which includes possessing a current and valid state food handler's certificate. The individual must be vigilant about following company policies, procedures, and practices at all times to uphold the establishment's reputable standards.

To be successful in this position, the candidate should have exceptional communication skills, proven ability to work efficiently in a fast-paced hospitality environment, and proficiency with POS systems and cash handling. The ability to respond promptly to visual and aural cues is essential, ensuring that guests receive attentive and timely service throughout their visit. The role demands physical stamina, as the server is required to stand, walk, and move about all areas of the property during their assigned shifts. An adaptable schedule is necessary, including availability on nights, weekends, and holidays. Employment is contingent upon a favorable background check, which reflects the establishment's commitment to a safe and trustworthy work environment. This position offers an excellent opportunity for individuals passionate about hospitality, customer service, and teamwork, to grow their career in a reputable hotel or resort setting.

Job Requirements

  • Must be able to stand, walk and move throughout all areas of the property during shifts
  • Flexible schedule including nights, weekends and holidays
  • Employment contingent on favorable background check
  • Physical stamina and mental resilience for working under pressure
  • Must respond to visual and aural cues promptly
  • Ability to operate POS systems and handle cash accurately
  • Must have valid Florida state food handler's certificate

Job Qualifications

  • Ability to read, write, speak and understand English
  • Experience handling POS systems and cash
  • Valid Florida state food handler's certificate
  • Demonstrated ability to work under pressure in a fast-paced environment
  • Excellent interpersonal and communication skills
  • Prior experience in hospitality or food service preferred

Job Duties

  • Provide exceptional service exhibiting professionalism and attention to detail
  • Take food and drink orders accurately from guests
  • Deliver orders to the correct guests promptly
  • Maintain compliance with Florida state health and safety regulations
  • Uphold the company’s standards and enforce policies and procedures
  • Operate POS systems effectively and handle cash transactions
  • Respond to visual and aural cues to ensure timely service

Job Criteria

Experience

No experience required


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