Server (Part-Time) - Calypso's Pool Bar & Grille - Caribe Royale Orlando Hotel
Job Overview
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
training programs
flexible schedule
Job Description
Calypso is a distinguished resort hotel known for delivering exceptional hospitality experiences with a focus on quality, comfort, and customer service. Nestled in a picturesque location and offering a variety of premium amenities, Calypso caters to guests seeking a luxurious and relaxing atmosphere. As part of its comprehensive food and beverage operations, Calypso features a vibrant Pool Bar & Grille that combines scenic views with delicious cuisine and refreshing beverages. The establishment strives to maintain the highest standards of cleanliness, quality, and guest satisfaction throughout all its services, fostering a professional and welcoming environment for both guests and staff.
The Pool Bar & Grille Server at Calypso plays a crucial role in upholding these standards by providing top-notch food and beverage service in a resort setting where attention to detail is paramount. This position demands a courteous, prompt, and efficient service style, reflecting the resort’s commitment to excellence. The server acts as the face of the food and beverage department by greeting guests warmly, ensuring accurate and timely order delivery, and maintaining a clean and organized workspace. Servers at Calypso must possess an impeccable professional demeanor appropriate for a high-volume resort environment and demonstrate a passion for creating memorable guest experiences.
Beyond the basic duties of food service, the Pool Bar & Grille Server must have an excellent grasp of menu items, including ingredients, preparation methods, and presentation standards, to answer guest inquiries confidently and make appropriate recommendations. The role requires multitasking across a fast-paced setting while consistently ensuring guest satisfaction at each stage of the dining experience. Additionally, knowledge of POS systems, handling guest payments accurately, and adherence to health and safety protocols such as food handling and alcohol service certification are mandatory. This employment opportunity is ideal for individuals with at least one year of prior serving experience, an eye for detail, strong communication skills, and the ability to thrive in a busy, dynamic resort environment. The position offers a chance to develop professionally within the hospitality industry while contributing to a team dedicated to service excellence and guest happiness.
The Pool Bar & Grille Server at Calypso plays a crucial role in upholding these standards by providing top-notch food and beverage service in a resort setting where attention to detail is paramount. This position demands a courteous, prompt, and efficient service style, reflecting the resort’s commitment to excellence. The server acts as the face of the food and beverage department by greeting guests warmly, ensuring accurate and timely order delivery, and maintaining a clean and organized workspace. Servers at Calypso must possess an impeccable professional demeanor appropriate for a high-volume resort environment and demonstrate a passion for creating memorable guest experiences.
Beyond the basic duties of food service, the Pool Bar & Grille Server must have an excellent grasp of menu items, including ingredients, preparation methods, and presentation standards, to answer guest inquiries confidently and make appropriate recommendations. The role requires multitasking across a fast-paced setting while consistently ensuring guest satisfaction at each stage of the dining experience. Additionally, knowledge of POS systems, handling guest payments accurately, and adherence to health and safety protocols such as food handling and alcohol service certification are mandatory. This employment opportunity is ideal for individuals with at least one year of prior serving experience, an eye for detail, strong communication skills, and the ability to thrive in a busy, dynamic resort environment. The position offers a chance to develop professionally within the hospitality industry while contributing to a team dedicated to service excellence and guest happiness.
Job Requirements
- Professional demeanor appropriate for a resort environment
- One (1) year of high-volume serving experience is preferred
- Basic computer knowledge (Micros or other POS systems)
- Must be of minimum legal age to serve alcohol according to state law
- Excellent eye for detail and the ability to multi-task in a fast-paced environment
- Effective at listening, understanding, and clarifying the concerns and issues raised by guests
- A food handling certification must be completed within the first 90 days of employment
- TIPS (Training for Intervention Procedures) certification must be completed within the first 90 days of employment
Job Qualifications
- High school diploma or GED
- Ability to communicate in the English language
- Second language is a plus
- Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks
- Knowledge of basic food handling policies and procedures as well as the techniques and equipment for preparing and presenting food products for consumption, including storage handling techniques, proper chemical handling, and sanitation standards
Job Duties
- Greet each guest promptly after seating in a sincerely warm, friendly manner using the guest's name
- Know the ingredients, preparation, and proper presentation of all menu items and specials and ensure that every product delivered to the guest adheres to the highest quality possible
- Remain observant and check in with guests to ensure satisfaction with each food course and or beverage
- Provide prompt, courteous, and efficient food and beverage service
- Make appropriate suggestions of food and beverages
- Communicate with the kitchen regarding menu questions, the length of wait and product availability
- Know layout of restaurant hotel and location of all equipment and supplies
- Know all the restaurants' station breakdowns and table numbers
- Set tables according to service standards
- Maintain cleanliness and condition of the work areas and equipment
- Assist as needed to maintain standards of appearance, sanitation, and service in all areas of the restaurant
- Key in (pre check) orders on the POS terminal promptly and accurately
- Present physical and accurate check to guest and process payment
- Perform any other reasonable duties as required by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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