Server (Part time)

Polly's is a well-established and beloved restaurant chain known for delivering fresh, friendly, and exceptional dining experiences to its guests. With a strong emphasis on family values and exceptional service, Polly's has built a reputation for going above and beyond expectations to create memorable moments for every visitor. Operating in Fullerton and other locations, Polly's prides itself on its unique brand promise: "Fresh, Friendly, Above & Beyond Expectations by adding Extraordinary Value, FIRST to our TEAM, and then to our Guests Daily." This commitment to excellence is evident in every aspect of the dining experience, from the quality of the food to the attentiveness of the staff.

The role available at Polly's in Fullerton is for a part-time position, offering a competitive wage of $16.00 per hour. This position is ideal for individuals who are passionate about customer service and eager to contribute positively to a dynamic team environment. As a team member at Polly's, you will play a crucial role in upholding the company's brand values and ensuring guests have an outstanding dining experience. The job involves interacting directly with guests, taking accurate verbal meal and drink orders, and providing detailed information about menu items to help guests make informed choices. Employees are also responsible for preparing tables, including laying out napkins and utensils, refilling condiments, and ensuring cleanliness and orderliness in the service areas.

A significant part of this role involves maintaining food safety standards by monitoring food temperatures to prevent foodborne illnesses. Attention to detail is paramount, as employees must verify orders to guarantee they are complete, correctly portioned, visually appealing, and served as requested. Polly's maintains high service standards, expecting team members to consistently achieve mystery shopper scores of 90 and above, reflecting excellent guest satisfaction. Handling cash transactions accurately and following established cash handling policies is another important responsibility.

In addition to day-to-day operational duties, the position demands a commitment to Polly's culture, core values, and safety practices. Employees must exhibit accountability and responsibility in their roles, foster respectful and efficient teamwork, and adapt to flexible schedules including days, nights, weekends, and holidays. This role also requires team members to engage in side work during downtime, such as rolling silverware, restocking condiment holders, and maintaining clean workstations. Maintaining a professional appearance is essential, with expectations regarding proper uniform wear and personal hygiene.

Polly's values individuals who demonstrate outstanding customer relation skills, effective communication, and organizational abilities. Experience within Polly's or related training is preferred but not mandatory, making this an excellent opportunity for those seeking to develop a career in hospitality or restaurant service. A valid Food Handlers Card may be required depending on local county regulations. Overall, this part-time position at Polly's offers a rewarding work environment focused on delivering exceptional guest experiences, promoting team collaboration, and adhering to the highest operational standards.