Job Overview

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Compensation

Hourly
Exact $9.98
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional Development

Job Description

Our establishment is a reputable hotel known for offering exceptional hospitality and dining experiences to both locals and travelers. With a commitment to excellence, we pride ourselves on providing a welcoming atmosphere and high-quality services that cater to the diverse needs of our patrons. As a prominent player in the hospitality industry, our hotel features upscale dining areas where guests enjoy a sophisticated ambiance combined with friendly and efficient service. We emphasize a team-oriented environment where staff members are encouraged to grow professionally while contributing to an outstanding guest experience. The position we are offering is that of a Food and Beverage Server, a role pivotal to delivering the dining excellence our clientele expects. This role involves interacting directly with guests, offering assistance in their food and beverage choices, and ensuring that each dining experience is memorable and enjoyable. Employment in this role is full-time with a competitive salary commensurate with experience and performance. The Food and Beverage Server is responsible for maintaining the high standards of service set forth by the hotel. This involves preparing the dining area, serving food and beverages promptly, and maintaining an ambiance that enhances the guest experience through courteous and knowledgeable service. The server is expected to have a thorough understanding of the menu, including the specialties of the chef, to provide helpful recommendations and answer questions about food preparation. Delivering orders efficiently and accurately while coordinating between the kitchen and bar is another crucial aspect of this position. Additionally, the server must uphold all sanitation, safety, and beverage control policies, ensuring a safe and clean environment for both patrons and staff. This role requires strong communication skills to effectively liaise with guests, hotel staff, and management, as well as the ability to multitask and remain attentive to the needs of multiple patrons simultaneously. Flexibility regarding work schedule is important, as shifts may include evenings, weekends, and holidays. Overall, this position offers an exciting opportunity for individuals who are customer service-oriented, attentive to detail, and passionate about the hospitality industry to join a respected hotel team and contribute to delivering memorable dining experiences.

Job Requirements

  • High school diploma or equivalent
  • Proven restaurant serving or waitering experience
  • Hands-on experience in cashier duties
  • Ability to communicate with the public, hotel staff, and management in a professional manner
  • Ability to understand and adhere to proper credit, and cash handling policies and procedures
  • Ability to learn safety, emergency, and accident prevention policies and procedures
  • Ability to work a flexible schedule, including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Ability to communicate with the public, hotel staff, and management in a professional manner
  • Knowledge of surrounding areas and local events
  • Ability to understand and adhere to proper credit, and cash handling policies and procedures
  • Ability to learn safety, emergency, and accident prevention policies and procedures
  • Knowledge of proper telephone etiquette
  • Proven restaurant serving or waitering experience
  • Hands-on experience in cashier duties
  • Attention to cleanliness and safety
  • Patience and customer-oriented approach
  • Excellent people skills with a friendly attitude
  • Responsible and trustworthy
  • Ability to work a flexible schedule, including weekends and holidays

Job Duties

  • Serves patrons with food and beverages in a positive and friendly manner
  • Provides information to help food and beverage selections
  • Presents ordered choices in a prompt and efficient manner
  • Maintains dining ambiance with an enthusiastic attitude
  • Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
  • Helps patrons select food and beverages by suggesting courses, explaining the chefs specialties, identifying appropriate beverage pairings, and answering food preparation questions
  • Transmits orders to bar and kitchen by recording patrons choices and identifying patrons special dietary needs and special requests
  • Keeps kitchen staff informed by noting the timing of meal progression
  • Serves orders by picking up and delivering patrons choices from bar and kitchen and delivering accompaniments and condiments from service bars
  • Responds to additional patron requirements by inquiring of needs and observing the dining process
  • Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs
  • Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return
  • Other duties may be assigned by the department head.

Job Criteria

Experience

Mid Level (3-7 years)


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