Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $9.75 - $16.50
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
STD/LTD
Life insurance
voluntary life insurance
401K with employer matching
Paid holidays
Paid Time Off

Job Description

Experience Senior Living Team is a vibrant and dedicated group of professionals passionate about empowering older adults to live life to the fullest. Our team is made up of creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all dedicated to making a meaningful and positive impact on the lives of our residents, their families, and fellow team members. We believe in fostering a nurturing and supportive environment where our residents can thrive, enjoy independence, and receive exceptional care tailored to their unique needs. Our commitment to excellence sets us apart as a leader in senior living services, reflecting our mission to enhance quality of life through compassionate care and innovative programs.

We are currently seeking a Server to join our outstanding team. This role is central to delivering an exceptional dining experience for our residents and guests by promoting a fine dining atmosphere, ensuring attention to detail, and maintaining the highest standards of customer service. The Server will work closely with the Director of Culinary Services and the Executive Director, playing a vital role in keeping residents satisfied with the food and dining programs offered. Responsibilities include setting tables according to ESL standards, serving beverages, accurately taking and delivering meal orders, and upholding food safety and quality standards. Servers will also assist in preparing and executing special events, banquets, and themed meals, enhancing residents' dining experience and making them feel valued and supported. Additionally, the Server will contribute to communicating residents' likes and dislikes to facilitate menu planning and ensure continual improvement in dining satisfaction.

This position requires strong communication and organizational skills, a team-oriented attitude, and the ability to handle customer concerns compassionately and effectively. The role offers an opportunity to be an integral part of a community-focused establishment that values teamwork and cooperation among all staff members. As part of the team, the Server will participate in pre-meal meetings and engage with new residents to familiarize them with menu options and seating arrangements. The position requires flexibility to perform additional duties as assigned and a commitment to maintaining cleanliness and sanitization within the dining environment.

By joining the Experience Senior Living Team, candidates will become part of a rewarding workplace that values passion, dedication, and professionalism. We offer a comprehensive benefits package and a supportive work culture designed to help our employees thrive alongside our residents. If you are enthusiastic about delivering exceptional customer service and eager to contribute positively to a senior living community, we encourage you to apply for the Server position today.

Job Requirements

  • Basic reading, writing, and mathematical skills
  • Strong communication and teamwork skills
  • Strong organization and time management skills
  • Able to resolve problems of dissatisfied customers and/or employees

Job Qualifications

  • Basic reading, writing, and mathematical skills
  • Strong communication and teamwork skills
  • Strong organization and time management skills
  • Able to resolve problems of dissatisfied customers and/or employees

Job Duties

  • Provide a high level of customer service and promote a fine dining atmosphere
  • Work closely with the Director of Culinary Services and/or Executive Director to keep residents satisfied with food and dining programs
  • Set tables in accordance with ESL standards
  • Serve residents and guests beverages as requested
  • Review daily menu with residents
  • Take and deliver accurate meal orders to residents and guests
  • Remove used or soiled plates, utensils, glasses, linen from the dining room as needed
  • Adhere to Quality Enhancement standards and standard food safety practices
  • Assist with preparation and execution of special events, banquets, and theme meals
  • Acquaint new residents with menus, seating, and dining options when applicable
  • Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room
  • Communicate resident likes and dislikes to Director of Culinary Services for menu planning purposes and resident satisfaction
  • Create a strong sense of teamwork and cooperation among all staff
  • Attend pre-meal stand up held for all dining and kitchen staff
  • Perform other duties as needed and/or assigned

Job Criteria

Experience

Entry Level (1-2 years)


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