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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
401(k) retirement plan
meal discounts
team events
Job Description
Hyatt Place Hyatt House Indy is a leading hospitality establishment proudly managed by HRI Hospitality, known for delivering exceptional guest experiences in the Indianapolis area. As part of the globally recognized Hyatt brand, Hyatt Place Hyatt House Indy offers contemporary accommodations combined with vibrant and welcoming environments that cater to travelers seeking convenience, comfort, and quality service. This dynamic hotel strives to create memorable moments for its guests by providing outstanding food and beverage services alongside comfortable lodging. Combining innovative hospitality with a guest-first philosophy, Hyatt Place Hyatt House Indy maintains a high standard for customer care and operational excellence... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous serving or hospitality experience preferred
- experience with POS systems and cash handling a plus
- excellent customer service skills
- strong communication skills
- ability to multitask in a fast-paced environment
- knowledge of menu items, allergens, food preparation, and beverage options
- strong attention to detail
- ability to stand for long periods
- ability to lift up to 25-30 lbs
- basic math skills
- cash-handling skills
- professional appearance
Job Qualifications
- High school diploma or equivalent preferred
- previous serving or hospitality experience preferred
- experience with POS systems and cash handling a plus
- excellent customer service and communication skills
- ability to multitask in a fast-paced dining environment
- knowledge of menu items, allergens, food preparation, and beverage options
- strong attention to detail and order accuracy
- ability to stand for long periods and lift up to 25-30 lbs
- basic math and cash-handling skills
- professional appearance and polished demeanor
Job Duties
- Greet guests promptly and provide friendly, attentive service
- present menus, answer questions, and make recommendations
- take accurate food and beverage orders and input them into the POS system
- deliver food and drinks promptly, ensuring proper presentation and temperature
- check back with guests regularly and anticipate needs
- process payments, handle cash, and balance receipts accurately
- maintain table cleanliness, reset tables, and support dining room organization
- communicate guest needs and concerns to management or kitchen staff as needed
- follow all food safety, sanitation, and alcohol service guidelines
- assist with opening, closing, and side work duties
- perform additional duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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