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Server (Part Time)

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
Retirement Plan
Employee assistance program
flexible schedule

Job Description

Sage Hotel Management is a distinguished leader in the hospitality industry, renowned for its commitment to excellence and authentic service. Established with a vision to create extraordinary experiences, the company operates a portfolio of high-quality hotels and restaurants that serve as cornerstones of the communities they are in. They pride themselves on being humble, innovative, and flexible operators who anticipate the needs of their guests, owners, and staff. Sage Hotel Management not only values exceptional customer service but fosters a work culture that upholds integrity, respect, and collaboration. Their approach to hospitality is centered around making the ordinary extraordinary, ensuring each interaction reflects their dedication to quality and care. The company is especially recognized for offering opportunities that empower employees to grow professionally while making meaningful contributions to a vibrant team environment.

Currently, Sage Hotel Management is seeking a Part-Time Server to join the King & Rye Restaurant team, located in Alexandria, Virginia. This role is based at The Alexandrian, a premier property known for its sophisticated dining experience. The restaurant prides itself on delivering prompt, courteous, and attentive service to its customers, aligning perfectly with Sage's mission to exceed expectations at every touchpoint. The part-time server position involves direct interaction with guests, ensuring their dining experience is memorable through accurate order taking, timely service, and genuine hospitality. The server will be expected to memorize menu items, daily specials, and recipes to confidently assist and recommend options to guests. Beyond serving food and drinks, the role requires maintaining cleanliness and order in dining and service areas, handling guest payments responsibly, and upholding the restaurant's service standards consistently throughout the shift.

This position demands a balance of physical stamina and interpersonal skills. Servers must be able to lift and carry trays and equipment, maintain mobility across the restaurant space, and stand for extended periods. Equally important is the ability to stay attentive, organized, and composed during busy service hours while engaging with guests warmly and professionally. Candidates should demonstrate excellent communication skills, including fluency in English, basic cash-handling knowledge, and experience in customer service within a restaurant setting. The work environment is dynamic and bustling, requiring the server to manage multiple tasks efficiently while dealing with occasionally stressful situations tactfully and with understanding. Sage Hotel Management values team members who contribute positively to the workplace culture, embodying the spirit of service excellence and hospitality teamwork.

The part-time server role at King & Rye offers an excellent opportunity to join a reputed hospitality management company committed to employee development and guest satisfaction. The position is classified under regular part-time status and includes a tipped wage structure. Working at King & Rye provides an enriching experience for those passionate about the food and beverage industry, looking to build or continue their career in a supportive and respected environment. If you are enthusiastic about delivering superior service and wish to be part of a company that truly values its people and guests, Sage Hotel Management invites you to apply and join their mission to make every moment in their establishments extraordinary.

Job Requirements

  • High school education or equivalent
  • Previous experience in similar position of 3 months or longer
  • Basic knowledge of customer service principles
  • Knowledge of standard cash-handling procedures
  • Fluency in oral and written English
  • Vision ability to see detailed guest checks and written instructions clearly
  • Manual coordination to punch buttons, grasp items, and balance and carry trays loaded with food and beverages
  • Physical ability to lift, push, pull and carry up to 50 lbs
  • Mobility to travel up to 300 feet regularly
  • Capability to stand for extended periods
  • Moderate hearing ability to communicate and hear customers and staff
  • Ability to perform multiple tasks simultaneously
  • Strong organizational skills
  • Ability to use tact and understanding when handling customer service issues
  • Ability to communicate both verbally and in writing

Job Qualifications

  • High school education or equivalent
  • Previous experience in similar position of 3 months or longer
  • Basic knowledge of customer service principles, the food server function and restaurant and kitchen operations
  • Knowledge of standard cash-handling procedures
  • Fluent in oral and written English
  • Ability to see detailed guest checks and written instructions clearly
  • Manual coordination to punch buttons, grasp items, and balance and carry trays loaded with food and beverages

Job Duties

  • Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs requests
  • Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards established by the restaurant
  • Completes all restocking and cleaning duties by performing opening and closing sidework as instructed
  • Memorizes menu items, recipes and daily specials to answer questions and make recommendations
  • Maintains cleanliness standards in restaurant, waitstation and kitchen service area
  • Controls guest checks by following established check-use procedures and documents all required information
  • Receives proper payment from guests and ensures accuracy of guest check and method of payment
  • Attends all pre-meal and departmental meetings to enhance communication and product knowledge
  • Responds to customer inquiries and comments in person and on phone providing timely and knowledgeable information
  • Presents a clean and professional appearance and maintains a friendly, courteous demeanor
  • Performs other duties as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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