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Server (Part Time)

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
flexible schedule
Employee Discounts
Career development opportunities
tipped position
supportive work environment

Job Description

Sage Hotel Management is a distinguished hospitality company widely recognized for its commitment to excellence and innovation in the hotel and restaurant industry. Operating a portfolio of upscale hotels and dining establishments, Sage Hotel Management has built a reputation for delivering outstanding guest experiences while fostering an environment of authenticity, humility, and flexibility. The company stands out as a leader within its community, continually striving to exceed expectations through a culture that values excellence and attention to detail.

Currently, Sage Hotel Management is seeking a Part-Time Server for King & Rye Restaurant, an acclaimed dining venue located in Alexandria, Virginia. This position is an excellent opportunity for individuals passionate about customer service and the food and beverage industry who want to be part of a team that prides itself on making every dining experience extraordinary. The server role is designed for those who are attentive, courteous, and committed to providing prompt and courteous food service with a professional demeanor.

As a Part-Time Server at King & Rye, you will play a crucial role in ensuring guests receive a memorable dining experience. This position requires a strong ability to anticipate guest needs, take accurate food and drink orders, and accommodate any special requests with a keen attention to detail. The server acts as the primary point of contact between the guests and the restaurant, making a positive impression through personalized service and adherence to the highest standards of hospitality.

The role involves memorizing menu items, recipes, and daily specials, allowing the server to confidently provide recommendations and answer guest inquiries. Maintaining cleanliness and organization within the restaurant, wait station, and kitchen service areas is a vital part of the duties, ensuring a safe and welcoming environment that complies with health regulations. Additionally, this role includes managing accurate guest checks, processing payments correctly, and safeguarding both the customer's and the company's interests.

Beyond direct food service, the server will actively participate in pre-meal and departmental meetings to stay informed about new offerings, service improvements, and operational updates, enhancing overall teamwork and efficiency. Presenting a clean, professional appearance and maintaining a friendly, cheerful, and courteous demeanor at all times are fundamental expectations.

The position involves physical activity such as lifting, carrying, balancing trays loaded with food and beverages, and mobility throughout the restaurant, requiring stamina and manual dexterity. Effective communication skills, both verbal and written, alongside the ability to multitask and handle potentially stressful situations with tact and understanding, are essential for success.

Sage Hotel Management's vision to make the ordinary extraordinary is fully embodied in the Part-Time Server role at King & Rye Restaurant. Candidates who share this vision and demonstrate a passion for hospitality will find a fulfilling career path that offers growth, learning, and the opportunity to be part of a respected and innovative hospitality leader. This role is categorized as regular part-time and is a tipped position, offering flexibility and a dynamic work environment at The Alexandrian property located at 480 King St, Alexandria, Virginia.

Job Requirements

  • High school education or equivalent
  • Previous experience in similar position of 3 months or longer
  • Basic knowledge of customer service principles
  • Knowledge of food server function and restaurant and kitchen operations
  • Knowledge of standard cash-handling procedures
  • Fluency in oral and written English
  • Vision ability to see detailed guest checks, computer print outs, and written instructions
  • Manual coordination for handling trays and equipment
  • Physical ability to lift, push, pull, and carry up to 50 lbs
  • Ability to stand for prolonged periods
  • Ability to communicate effectively both verbally and in writing
  • Ability to multitask and follow instructions
  • Organized with attention to detail
  • Tact and understanding in handling customer service challenges

Job Qualifications

  • High school education or equivalent
  • Previous experience in similar position of 3 months or longer
  • Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations
  • Must know standard cash-handling procedures
  • Must be fluent in oral and written English
  • Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions
  • Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages

Job Duties

  • Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests
  • Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times
  • Completes all restocking and cleaning duties by performing opening and closing sidework as instructed
  • Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers
  • Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements
  • Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed
  • Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company

Job Criteria

Experience

Entry Level (1-2 years)


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