Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.90
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Job Description
Pyramid Global Hospitality is a renowned leader in the hospitality industry, dedicated to fostering a culture where people come first. With a deep commitment to creating a supportive and inclusive work environment, Pyramid Global Hospitality strives to promote diversity, employee growth, personal development, and overall wellbeing. This organization believes that a thriving workforce is fundamental to delivering exceptional guest experiences, and as such, invests significantly in employee benefits, ongoing training, and career advancement opportunities. Operating across more than 230 properties worldwide, Pyramid Global Hospitality embraces a People First culture that ensures every team member is valued, respected, and empowered to succeed.
One of their flagship properties, Lake Arrowhead Resort and Spa, is situated at a stunning elevation of 5,174 feet in the San Bernardino Mountains. Surrounded by a vast forest of Ponderosa Pines and offering exclusive access to the 780-acre Lake Arrowhead reservoir, this resort is an ideal destination for lovers of outdoor activities such as hiking, mountain biking, fishing, kayaking, water skiing, snowboarding, snowshoeing, and ziplining. The resort boasts an array of amenities including a bar and restaurant, spa and wellness center, outdoor pool, lake beach, and over 23,000 square feet of meeting and event space.
The open position is for a Restaurant Server, a critical role that acts as the face of the restaurant and shapes the guests' experiences. This role requires someone who is customer-focused, energetic, and detail-oriented. The Restaurant Server is responsible for preparing the restaurant prior to service, greeting guests, guiding them through the menu with descriptive selling, accurately taking orders while confirming special requests, and collaborating effectively with kitchen and bar staff. The ideal candidate will be quick on their feet, able to manage pressure in a fast-paced environment, and passionate about creating outstanding guest experiences.
This opportunity is perfect for individuals with 2 to 4 years of food service experience who possess excellent communication skills and a strong knowledge of wine, beer, cocktails, and spirits. Pyramid Global Hospitality values employees who bring engaging and welcoming personalities and those who can masterfully navigate the menu to enhance guest conversations. Compensation for this role is thoughtfully designed, competitive, and reflects the candidate's skills, experience, certifications, and location-specific cost of living factors. Joining Pyramid Global Hospitality means becoming part of a progressive and dynamic team committed to excellence and employee satisfaction in the world-class setting of the Lake Arrowhead Resort and Spa.
One of their flagship properties, Lake Arrowhead Resort and Spa, is situated at a stunning elevation of 5,174 feet in the San Bernardino Mountains. Surrounded by a vast forest of Ponderosa Pines and offering exclusive access to the 780-acre Lake Arrowhead reservoir, this resort is an ideal destination for lovers of outdoor activities such as hiking, mountain biking, fishing, kayaking, water skiing, snowboarding, snowshoeing, and ziplining. The resort boasts an array of amenities including a bar and restaurant, spa and wellness center, outdoor pool, lake beach, and over 23,000 square feet of meeting and event space.
The open position is for a Restaurant Server, a critical role that acts as the face of the restaurant and shapes the guests' experiences. This role requires someone who is customer-focused, energetic, and detail-oriented. The Restaurant Server is responsible for preparing the restaurant prior to service, greeting guests, guiding them through the menu with descriptive selling, accurately taking orders while confirming special requests, and collaborating effectively with kitchen and bar staff. The ideal candidate will be quick on their feet, able to manage pressure in a fast-paced environment, and passionate about creating outstanding guest experiences.
This opportunity is perfect for individuals with 2 to 4 years of food service experience who possess excellent communication skills and a strong knowledge of wine, beer, cocktails, and spirits. Pyramid Global Hospitality values employees who bring engaging and welcoming personalities and those who can masterfully navigate the menu to enhance guest conversations. Compensation for this role is thoughtfully designed, competitive, and reflects the candidate's skills, experience, certifications, and location-specific cost of living factors. Joining Pyramid Global Hospitality means becoming part of a progressive and dynamic team committed to excellence and employee satisfaction in the world-class setting of the Lake Arrowhead Resort and Spa.
Job Requirements
- High school diploma or equivalent
- 2-4 years of food service experience
- Knowledge of wine, beer, cocktails, and spirits
- Ability to work in fast-paced environments
- Excellent communication skills
- Customer-focused attitude
- Ability to work flexible hours including nights, weekends, and holidays
Job Qualifications
- Someone with an engaging and welcoming personality
- Someone who is descriptive and can sell
- Someone with 2-4 years of food service experience
- Someone with knowledge of wine, beer, cocktails, and spirits
- Someone who can work under pressure in a fast-paced environment
- Someone with a passion for creating an exceptional experience for all guests
- Someone with excellent communication skills
Job Duties
- Prepare the restaurant pre-shift for the service ahead
- Greet guests as they arrive or move about the restaurant
- Guide guests on their culinary journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the menu, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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