Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.25 - $17.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Hotel Room Discounts
Other supplemental benefits
Job Description
Our establishment is a vibrant and dedicated hospitality venue committed to providing exceptional dining experiences to our guests. As part of a larger hotel and restaurant group renowned for quality and service excellence, we pride ourselves on creating a warm and welcoming atmosphere for both local patrons and travelers. Our team is built on professionalism, efficiency, and a passion for hospitality, reflecting our goal to be a top choice dining destination in Pennsylvania. We offer employment opportunities that embrace diversity, encourage teamwork, and promote growth within the hospitality industry. Working with us means joining a dynamic environment where customer satisfaction and service sophistication are paramount.\n\nWe are currently seeking enthusiastic Servers to join our team and help uphold our high standards of guest service. As a Server, you will be the primary point of contact for guests during their dining experience, responsible for delivering prompt, courteous, and efficient food and beverage service. Your role is essential in fostering a service-oriented and upbeat atmosphere that enhances the overall dining experience. You will be trained to upsell menu items expertly, assist customers with inquiries, and ensure all orders are completed accurately and delivered with a smile. This role requires a strong sense of responsibility, as you will handle payment transactions, maintain cleanliness and organization of your work area, and follow specific protocols including those related to the responsible serving of alcohol. Working in our fast-paced environment, you will need excellent interpersonal skills to engage positively with guests and coworkers alike, maintaining professionalism at all times. This is a flexible role with shifts available for lunch and dinner, including weekends and holidays, necessitating the ability to stand for extended periods and perform a variety of physical tasks. Successful candidates will have prior experience or training relevant to food and beverage service, knowledge of beer, wine, and spirits, and the ability to work as a cooperative team player to achieve common goals. Our servers are trained through state-specific programs such as Pennsylvania's TIPS or comparable certification to ensure compliance with legal and company standards. Join us to be part of a committed team that values your contribution and supports your professional development in the hospitality industry.
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Ability to communicate clearly and positively with guests
- Ability to handle payment transactions accurately
- Must be legally authorized to work in the United States
- Ability to stand, walk, lift up to 50 pounds, bend, stoop, kneel, and crouch
- Willingness to comply with all food and beverage service standards and regulations
- Completion of Pennsylvania TIPS or comparable training program
Job Qualifications
- Strong organizational and time management skills
- Willingness to assist co-workers and be a team player
- Basic knowledge of beer, wine, and spirits
- Familiarity with menu items
- Professional appearance and manner at all times
- Ability to upsell and drive revenue
- Exercise good judgment in evaluating situations and making sound decisions
- Strong interpersonal skills and cordial behavior
- Flexibility to work lunch and dinner shifts including weekends and holidays
- Ability to stand for extended periods and perform physical activities
- Completion of Pennsylvania state-specific TIPS or comparable training
Job Duties
- Provide prompt and courteous food and beverage service to guests while maximizing sales volume
- Must upsell food and beverage items
- Provide superior table service to guests in accordance with established standards
- Ensure customer requests are completed in a courteous manner based on standards
- Maintain clean and organized work area to maximize efficiency and aesthetic standards
- Interact verbally with all guests creating a service oriented and upbeat atmosphere
- Complete all payment transactions according to standard
- Complete all side-work according to standard
- Clean and re-set tables according to standard
- Notify management of incidents involving excessive alcohol consumption or impaired customers
- Responsible for checking IDs of all guests when in question and not serving guests with no valid ID
- Comply with all established food and beverage standards
- Must be able to suspend service to intoxicated individuals in accordance with Pennsylvania law
- Execute other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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