Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $17.82 - $20.49
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Work Schedule

Rotating Shifts
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Benefits

Paid holidays
Paid Time Off
Daily Pay Option
Referral program
Tuition Reimbursement
vendor discounts
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Providence Place at Ingleside is a distinguished 55-plus active adult independent living retirement community located on a beautiful hilltop in Holyoke, Massachusetts. Known for its commitment to enhancing the lives of senior residents, Providence Place provides an engaging atmosphere with a variety of programs that promote an active, healthy, and enjoyable lifestyle. Our community prides itself not only on the quality of care but also on creating a welcoming environment where residents feel valued and respected. This vibrant community ensures that seniors remain involved and active in their later years while enjoying the comforts and companionship of a supportive neighborhood.

Joining Providence Place means becoming a part of a passionate and dedicated team focused on delivering extraordinary experiences to an engaged resident population. We seek individuals who thrive in a dynamic, lively setting and who share our enthusiasm for hospitality and excellent customer service. The roles of Wait Staff/Server and Coffee Shop Server are integral to our operations, as these positions directly impact the quality of life and satisfaction of our residents by providing excellent dining and service experiences.

As a part-time team member with rotating shifts, you will enjoy a role that brings daily interaction with residents and guests, contributing to their happiness and well-being. We offer competitive hourly compensation ranging from $17.82 to $20.49 based on experience and qualifications. Whether you are a food service enthusiast eager to create pleasant meal experiences or a coffee lover who enjoys bringing warmth and comfort to others with your service, these positions provide an exciting opportunity to grow and be part of a close-knit team. Both roles demand professionalism, an outgoing attitude, and a genuine passion for serving others.

The Wait Staff/Server position focuses on efficient and friendly dining room service, where you will take orders, serve meals, and maintain a clean and inviting dining space. You will become knowledgeable about our menus, including specials and desserts, allowing you to assist residents with informed recommendations. Your attention to detail and ability to anticipate residents’ needs will make you an essential part of their daily routine and enjoyment.

The Coffee Shop Server role is equally vital, creating a cozy and welcoming ambiance in our coffee shop while ensuring it is fully stocked and maintained throughout service. You'll manage the overall presentation of the shop, manage dishware upkeep, and assist with the preparation and breakdown of the coffee service area. Your flair for organization and customer service will help maintain a rejuvenating space where residents can relax and socialize.

These positions are not only about service but also about building relationships, supporting a community, and being part of a team dedicated to caregiving rooted in compassion and respect. Providence Place at Ingleside champions equal opportunity and a culture of inclusion, striving to embrace the diverse talents and backgrounds that each team member contributes. Our mission encourages a workplace where differences are respected, and every employee feels empowered to contribute meaningfully to resident experiences. Joining our team means joining a family committed to making a positive impact every day through excellent service and heartfelt care.

Job Requirements

  • High school diploma or equivalent
  • Ability to work part-time with rotating shifts
  • Reliable and punctual
  • Strong customer service orientation
  • Good communication skills
  • Ability to follow instructions and work as part of a team
  • Commitment to maintaining confidentiality and professionalism

Job Qualifications

  • No prior experience required
  • Outgoing and customer-oriented personality
  • Ability to work rotating shifts
  • Passion for providing exceptional service
  • Knowledge of food safety and hygiene practices
  • Strong communication and interpersonal skills
  • Ability to maintain confidentiality and respect resident privacy

Job Duties

  • Take residents' orders and serve delicious meals in a timely manner
  • Be a menu expert, knowledgeable about daily specials and desserts to assist residents with their selections
  • Keep the dining room and service area clean and welcoming
  • Get ready for special functions and events with your fantastic preparations
  • Make our residents smile by providing excellent service and attending to their additional requests
  • Look sharp in your regulation uniform, presenting a neat appearance at all times
  • Be a keeper of secrets, as confidentiality is essential when it comes to our residents

Job Criteria

Experience

No experience required


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