Server - Part Time-3

Job Overview

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Compensation

Hourly
Exact $16.90
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Training and development opportunities

Job Description

Pyramid Global Hospitality is a leading hospitality company that places a strong emphasis on a People First culture. The company is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing among its employees. With over 230 properties worldwide, Pyramid Global Hospitality has established itself as a global powerhouse in the hospitality industry, known for delivering exceptional guest experiences while simultaneously nurturing its workforce. This commitment to employee development and wellbeing is reflected in the comprehensive benefits offered, including health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. Additionally, the company invests in ongoing training and development, helping employees build the skills and knowledge necessary to advance their careers in this dynamic industry.

One of the distinguished properties under the Pyramid Global Hospitality umbrella is the Lake Arrowhead Resort and Spa. Nestled high atop the majestic San Bernardino Mountains at an elevation of 5,174 feet, this resort offers an exclusive setting surrounded by an ocean of Ponderosa Pines and provides guests with access to Lake Arrowhead, a 780-acre reservoir. The location is a paradise for outdoor adventure enthusiasts and offers a plethora of seasonal activities, including hiking, mountain biking, fishing, kayaking, water skiing, snowboarding, snowshoeing, ziplining, and more. The resort features a bar and restaurant, a spa and wellness center, an outdoor pool, a lake beach, and over 23,000 square feet of meeting and event space.

The role of the Restaurant Server at Lake Arrowhead Resort and Spa is an exciting opportunity for a highly motivated, customer-focused individual. Servers are the face of the restaurant, playing a crucial role in ensuring guests have an outstanding dining experience. Responsibilities include maintaining clean and tidy tables, presenting menus, taking accurate food and beverage orders, and providing thoughtful and engaging interaction with guests throughout their visit. The ideal candidate will be quick on their feet, enthusiastic, and able to foster meaningful connections with guests. They should have a deep understanding of the menu and be capable of upselling by guiding guests through their culinary choices.

Working as part of a collaborative team with other servers, kitchen, and bar staff, the Restaurant Server will contribute to a seamless and exceptional guest service environment. The position requires excellent communication skills, the ability to handle pressure in a fast-paced setting, and a passion for creating memorable guest experiences. This role offers significant growth potential within a world-class property, making it an ideal career opportunity for individuals looking to advance in the hospitality industry.

Compensation for this role starts at $16.90 per hour, reflecting the company’s recognition of the valuable contribution servers make to the overall guest experience. Pyramid Global Hospitality is an equal opportunity employer that celebrates diversity and is committed to building an inclusive and welcoming workplace for all employees. The company carefully considers individual skills, experience, certifications, and location-specific factors when determining compensation packages, ensuring a fair and competitive offer.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service industry
  • Knowledge of wine, beer, cocktails, and spirits
  • Ability to work flexible shifts including nights, weekends, and holidays
  • Strong communication and interpersonal skills
  • Ability to work under pressure and multitask
  • Team player with positive attitude

Job Qualifications

  • 2-4 years of food service experience
  • Knowledge of wine, beer, cocktails, and spirits
  • Excellent communication skills
  • Ability to work under pressure in a fast-paced environment
  • Engaging and welcoming personality
  • Passion for creating exceptional guest experiences
  • Descriptive selling skills

Job Duties

  • Prepare the restaurant pre-shift for the service ahead
  • Greet guests as they arrive or move about the restaurant
  • Guide guests on their culinary journey through descriptive selling of the menu
  • Be accurate in your order taking, confirming all special requests
  • Be the master of the menu, understanding the details to enhance the conversation
  • Work collaboratively with other restaurant servers and kitchen/bar staff
  • Assist guests who have concerns to guide them to a resolution that leaves them happy
  • Finalize the experience through timely and accurate bill presentation

Job Criteria

Experience

Mid Level (3-7 years)


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