Server - Overland Park

Job Overview

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Compensation

Hourly
Range $10.50 - $17.75
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
training programs
flexible scheduling
retirement plans
Team-oriented environment

Job Description

Jack Stack BBQ is a renowned restaurant chain known for its mouthwatering barbecue cuisine, exceptional customer service, and inviting atmosphere. With several locations including the Overland Park branch, Jack Stack BBQ has built a strong reputation in the food and hospitality industry for delivering quality meals and a memorable dining experience. This establishment prides itself on its commitment to quality, teamwork, and community engagement, making it a popular destination for both locals and visitors. Jack Stack BBQ not only focuses on serving delicious food but also invests in creating a supportive and inclusive workplace where employees are valued and respected. As a leader in the barbecue restaurant sector, the company continuously upholds high standards for health, safety, and customer satisfaction, fostering growth opportunities for its team members.

The Server role at Jack Stack BBQ's Overland Park location is fundamental to the delivery of excellent guest experiences. This position involves much more than just taking orders and serving food; it requires a dynamic approach to customer service that consistently exceeds guests' expectations. Servers act as the personal guide to the menu, giving detailed information about dishes, specials, and beverage options while influencing guest choices with suggestive selling techniques. They are responsible for the entire service cycle of their assigned tables, ensuring accuracy in orders, timely delivery, and excellent hospitality. The role demands a high level of organization to manage supplies and maintain a clean, safe, and welcoming dining area. Employees in this position must also adhere strictly to all sanitation, health, and safety regulations, as well as the restaurant's appearance and service standards.

This is a full-time or part-time position available for individuals aged 18 and over who can obtain the necessary liquor permit and are prepared to work in a fast-paced, team-oriented environment. Prior experience in serving is beneficial but not mandatory, as extensive training and support are provided. Servers at Jack Stack BBQ are equipped with the knowledge of the menu and Point of Sale systems to ensure efficient and accurate service delivery. The job includes physical demands such as standing or walking throughout the entire shift and the ability to lift up to 50 pounds, which suits energetic and customer-focused individuals. Working at Jack Stack BBQ offers a chance to grow professionally within a reputable brand that values diversity, inclusion, and equal opportunity. The restaurant offers a vibrant working atmosphere focused on collaboration and excellence, making this an ideal opportunity for both seasoned hospitality professionals and those new to the industry.

Job Requirements

  • Must be at least 18 years of age
  • Must be able to obtain a liquor license
  • Cannot be convicted of a felony
  • Previous server experience is preferred but not required
  • Ability to follow the steps of service
  • Ability to use the Point of Sale System
  • Ability to collect monies and make accurate change
  • Ability to work in a fast-paced environment
  • Able to stand or walk constantly during the shift
  • Able to lift up to 50 pounds, bend, lift, push and pull materials throughout shift

Job Qualifications

  • Must be at least 18 years of age
  • Must be able to obtain a liquor license
  • Previous server experience is preferred, but not required
  • Ability to attain commanding knowledge of menu items, non-alcoholic beverages, liquors, wines and beers
  • Ability to follow the steps of service
  • Ability to use the Point of Sale System in an accurate and speedy manner
  • Possess extremely strong organizational skills
  • Ability to multitask
  • Ability to follow directions thoroughly
  • Possess excellent people and communication skills
  • Ability to recognize signs of intoxications
  • Ability to collect monies and make accurate change
  • Ability to work in a fast-paced environment

Job Duties

  • Takes orders and delivers food and beverages for the guests
  • Explains the menu and specials to the guest
  • Suggestively sells appetizers, salads, entrees, desserts and beverage items
  • Responsible for maintaining required levels of supplies in the dining room
  • Responsible for the complete service of the table
  • Knows all menu items and methods of preparations
  • Knows all pricing, coupon and discount information
  • Cheerfully accommodates the needs and requests of any guest
  • Assists in running food out to the guests
  • Assists other team members in completing their assigned duties and tasks
  • Accurately collects and manages monies for food and beverages served
  • Knows store information (hours of operation, phone numbers, managers, location)
  • Completes pre-shift setup, running and post shift closing duties
  • Re-stocks and replenishes essential items and supplies for the dining room
  • Continuously maintains a neat, clean, organized, safe and comfortable environment for guests
  • Maintains and strictly abides by sanitation/health regulations
  • Adheres to appearance and uniform standards
  • Adheres to all restaurant standards, policies and procedures
  • Additional duties may be assigned as the needs arise

Job Criteria

Experience

No experience required


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