Server | Part-Time | Woodforest Bank Club

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $10.00
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Benefits

401(k) savings plan
401(k) matching

Job Description

Oak View Group (OVG) is a prominent global leader in premium live entertainment infrastructure and services, providing comprehensive solutions that range from venue development to management, hospitality, and sponsorship sales. Since its founding in 2015, OVG has established itself as a powerhouse in the industry, operating seven world-class venues and partnering with some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. The company's extensive footprint and commitment to excellence have made it a recognized name in live entertainment worldwide, offering unparalleled experiences for fans and stakeholders alike.

As a part of the OVG family, employees are engaged in a dynamic environment that not only values innovation and teamwork but also embraces diversity and inclusivity. The company fosters an atmosphere where ideas flourish and contributions are acknowledged, which helps maintain its position at the forefront of the sports and live entertainment sectors. OVG’s mission is deeply rooted in connecting communities and creating memorable moments through world-class events and facilities.

The Server position within Oak View Group plays a critical role in providing top-tier hospitality in a fast-paced, high-volume environment. Servers at OVG are entrusted with the responsibility of delivering exceptional guest service during various live events held at the company's venues. This part-time role offers an hourly wage of $10.00 plus tips, providing a competitive compensation package for individuals passionate about the hospitality and food service industries.

The Server's duties are multifaceted, encompassing the delivery of quick, attentive, and friendly service to banquet guests and other patrons. They are expected to maintain thorough knowledge of menu offerings and specials, ensure food items are served promptly and at the correct temperature, and guarantee the neat and professional presentation of all ordered items. The role requires excellent communication skills to interact effectively with guests, kitchen staff, bartenders, and supervisory personnel, ensuring seamless coordination that enhances the overall dining experience.

Additionally, servers are responsible for maintaining the beverage stations, pre-busing and full bussing tables during peak times, and upholding a clean, professional appearance at all times. This role demands flexibility to work during busy event periods and a strong commitment to customer satisfaction. The Server position is ideal for individuals who thrive in vibrant, team-oriented workplaces and who possess the ability to balance multiple tasks efficiently while maintaining a positive attitude.

Oak View Group also emphasizes growth and compliance by requiring servers to acquire and maintain essential certifications such as the Food Handlers Card and Alcohol Awareness Certification. Candidates with experience in fast-paced hospitality settings and a high school diploma or equivalent are preferred. OVG is committed to equal employment opportunities and values a diverse workforce, believing that inclusivity fuels innovation and elevates service quality. This ongoing recruitment opportunity offers candidates the chance to join a forward-thinking organization dedicated to excellence in live entertainment hospitality.

Job Requirements

  • Must have a high school diploma, G.E.D. or related food service job experience
  • Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings
  • Ability to work in a team-oriented, fast-paced, event-driven environment
  • Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner
  • Experience working in a fast-paced, high volume environment preferred

Job Qualifications

  • Experience working in a fast-paced, high volume environment preferred
  • Must have a high school diploma, G.E.D. or related food service job experience
  • Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings
  • Ability to work in a team-oriented, fast-paced, event-driven environment
  • Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment

Job Duties

  • Maintains knowledge of the menu and any special items being offered
  • Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers
  • Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer
  • Ensures neat presentation of all ordered items, with no spill-over
  • Pre-buses tables and full buses tables when necessary during peak periods
  • Maintains availability to work during many peak periods
  • Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc)
  • Maintains high responsiveness to customer desires and requests
  • Maintains a professional and clean appearance
  • Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience
  • Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered

Job Criteria

Experience

Entry Level (1-2 years)


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