Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $20.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a pioneering global leader in the live entertainment industry, specializing in premium live entertainment infrastructure and services. Since its inception in 2015, OVG has established itself as a powerhouse by managing a multifaceted platform that includes venue development, comprehensive venue management, dynamic hospitality services, and targeted sponsorship sales. The company owns and operates a portfolio of seven world-class venues and caters to a prestigious clientele featuring some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This expansive reach and deep industry expertise underscore OVG's status as a trendsetter driving the future of live entertainment worldwide.
The Server role at Oak View Group is a vital position within the hospitality team, focused on delivering exceptional dining experiences to guests in a fast-paced, high-volume environment. The candidate selected for this role will be tasked with providing attentive, friendly, and professional service, ensuring that every guest’s needs are met promptly and with superior quality. This part-time position offers a competitive hourly wage ranging from $18.00 to $20.00 plus tips, making it an attractive opportunity for those seeking flexible work arrangements in a vibrant setting.
In this capacity, the Server will be responsible for maintaining an up-to-date knowledge of menu offerings, including any special items, to effectively communicate with and guide guests through their dining options. The role demands not only speed and accuracy in delivering food and beverages at optimal temperatures but also a keen eye for presentation, ensuring every plate leaves the kitchen looking impeccable. During peak hours, Servers will pre-bus and clear tables efficiently to maintain a smooth flow throughout the venue. The position requires versatility and stamina, as the Server will manage beverage stations, replenish supplies, and maintain a clean and professional appearance.
Effective communication is critical in this role, as the Server will frequently coordinate with waitstaff, buspersons, bartenders, supervisors, and kitchen staff to orchestrate a seamless dining experience that impresses patrons. Furthermore, gaining and sharing knowledge about the bar offerings will empower Servers to respond accurately to guest inquiries, enhancing overall customer satisfaction.
This position fosters a collaborative and team-oriented work environment that embraces diversity and inclusion as core values. Oak View Group is committed to creating an atmosphere where employees from varied backgrounds can thrive, innovate, and contribute to the company's ongoing success, reinforcing equity in opportunity and treatment. The Server role not only offers an engaging work experience but also the chance to be part of a globally recognized organization that champions inclusivity and excellence in the live entertainment space.
The Server role at Oak View Group is a vital position within the hospitality team, focused on delivering exceptional dining experiences to guests in a fast-paced, high-volume environment. The candidate selected for this role will be tasked with providing attentive, friendly, and professional service, ensuring that every guest’s needs are met promptly and with superior quality. This part-time position offers a competitive hourly wage ranging from $18.00 to $20.00 plus tips, making it an attractive opportunity for those seeking flexible work arrangements in a vibrant setting.
In this capacity, the Server will be responsible for maintaining an up-to-date knowledge of menu offerings, including any special items, to effectively communicate with and guide guests through their dining options. The role demands not only speed and accuracy in delivering food and beverages at optimal temperatures but also a keen eye for presentation, ensuring every plate leaves the kitchen looking impeccable. During peak hours, Servers will pre-bus and clear tables efficiently to maintain a smooth flow throughout the venue. The position requires versatility and stamina, as the Server will manage beverage stations, replenish supplies, and maintain a clean and professional appearance.
Effective communication is critical in this role, as the Server will frequently coordinate with waitstaff, buspersons, bartenders, supervisors, and kitchen staff to orchestrate a seamless dining experience that impresses patrons. Furthermore, gaining and sharing knowledge about the bar offerings will empower Servers to respond accurately to guest inquiries, enhancing overall customer satisfaction.
This position fosters a collaborative and team-oriented work environment that embraces diversity and inclusion as core values. Oak View Group is committed to creating an atmosphere where employees from varied backgrounds can thrive, innovate, and contribute to the company's ongoing success, reinforcing equity in opportunity and treatment. The Server role not only offers an engaging work experience but also the chance to be part of a globally recognized organization that champions inclusivity and excellence in the live entertainment space.
Job Requirements
- high school diploma or equivalent
- experience in fast-paced, high-volume food service environments preferred
- must acquire and maintain Food Handler's Card
- must acquire and maintain Alcohol Awareness Certification
- ability to lift heavy objects
- availability to work peak periods
- strong communication skills
- ability to work cooperatively in a team
Job Qualifications
- Experience working in a fast-paced, high-volume environment preferred
- must have a high school diploma, G.E.D., or related food service job experience
- must acquire and maintain a Food Handler's Card, Alcohol Awareness Certification, and other required compliance trainings
- must be able to lift heavy objects as needed
- ability to work in a team-oriented, fast-paced, event-driven environment
- ability to communicate clearly, respectfully, and professionally with employees, co-workers, management staff, and guests
Job Duties
- Maintain knowledge of the menu and any special items being offered
- provide quick, attentive, friendly, and professional service to banquet guests
- ensure food items are served at proper temperatures and immediately upon availability from the kitchen
- ensure neat presentation of all ordered items with no spillover
- pre-bus tables and fully bus tables during peak periods
- maintain availability to work during many peak periods
- stock beverage station(s) as necessary
- maintain high responsiveness to customer desires and requests
- maintain a professional and clean appearance
- communicate with waitstaff, buspersons, bartenders, supervisors, and kitchen staff to improve coordination
- build and maintain knowledge regarding bar offerings to answer patron questions accurately
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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