Server | Palihouse West Hollywood

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.50 - $22.60
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Paid Time Off
Holiday pay
sick pay
Career advancement opportunities
Professional Development
Employee Discounts
hands-on training
collaborative work environment

Job Description

Palihouse West Hollywood is a boutique hotel located on the iconic W 3rd Street, featuring 95 guest rooms and a unique blend of indoor and outdoor experiences. With an inviting pool lounge and a vibrant lobby, the hotel offers an exceptional environment where locals and visitors converge. At the heart of the hospitality experience is the Lobby Lounge, Cafe, and Bar, a popular dining and drinking destination that showcases a California-centric menu alongside a creative bespoke cocktail list. The venue hosts daily happy hours and weekend brunches designed to create memorable moments in beautifully appointed indoor and outdoor settings. As part of Palihouse West Hollywood, you are joining a dynamic and guest-focused team dedicated to creating authentic and exceptional hospitality experiences that keep guests returning time and time again.

The role of Server at Palihouse West Hollywood is perfect for individuals who are passionate about delivering exceptional food and beverage service while forging meaningful connections with guests. You will be the welcoming face that ensures every guest feels valued, comfortable, and delighted throughout their dining experience. This role involves mastering the steps of service, understanding the diverse menu offerings including specialty coffee, cocktails, and California-inspired dishes, and assisting in smooth operational flow between the restaurant and bar areas. Responsibilities extend beyond service to encompass restocking, preparation, and collaboration with both front-of-house and hotel teams to deliver seamless guest experiences. The position offers the excitement of working in a lively, fast-paced environment that values teamwork, attention to detail, and a commitment to guest satisfaction. Serving at Palihouse West Hollywood promises a rewarding hospitality career enriched by a supportive work culture and opportunities for professional growth within Palisociety’s expanding hospitality portfolio. This role is integral to converting first-time visitors into loyal patrons by fostering a laid-back yet polished atmosphere, ensuring guests have a truly enjoyable visit from arrival to departure. Candidates can expect competitive compensation and comprehensive benefits as part of their employment package.

Job Requirements

  • Provide legible communication and directions
  • Compute basic arithmetic
  • Perform job duties with attention to detail, speed and accuracy
  • Prioritize, organize, and follow up
  • Be a clear thinker, remaining calm and resolving problems using good judgment
  • Follow directions thoroughly
  • Understand guest's service needs
  • Work cohesively with co-workers as part of a team
  • Work with minimal supervision
  • Maintain confidentiality of guest information and pertinent hotel data
  • 1-3 years of experience as a Server in a high-quality full service or fast casual environment

Job Qualifications

  • 1-3 years of experience as a Server in a high-quality full service or fast casual environment
  • Strong interpersonal and communication skills
  • Ability to compute basic arithmetic accurately
  • Attention to detail and ability to work quickly and accurately
  • Ability to work effectively as part of a team
  • Clear thinker who remains calm under pressure and resolves problems using good judgment
  • Familiarity with food and beverage menu items, including coffee and cocktail preparation

Job Duties

  • Greet guests warmly and provide friendly, attentive table service
  • Take and deliver food and beverage orders accurately and efficiently
  • Prepare and serve espresso drinks, cocktails, and other refreshments as ordered
  • Collaborate with team members to maintain a clean, organized, and efficient service environment
  • Restock and replenish the coffee bar and side work supplies as needed
  • Communicate guest feedback and any service issues promptly to managers
  • Work alongside hotel staff to promote restaurant and bar offerings and exclusive guest promotions

Job Criteria

Experience

Mid Level (3-7 years)


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