Server (On Call) - DoubleTree by Hilton Alana Waikiki Beach

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.82 - $14.77
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Work Schedule

Flexible
Day Shifts
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Benefits

Travel perks
Employee Stock Purchase Program
Paid parental leave
Caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
Health Insurance
retirement plans

Job Description

Hilton Hotels is a globally recognized and respected leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences and creating a supportive, rewarding work environment for its employees. With a rich history of welcoming over 3 billion guests worldwide, Hilton exemplifies excellence in hospitality through its dedication to quality service, innovative practices, and a wide range of world-class brands. The company prides itself on fostering a culture rooted in core values such as integrity, leadership, teamwork, ownership, accountability, and a focus on delivering immediate, impactful service. Hilton has consistently earned accolades for its workplace culture, including repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune, underscoring its position as an employer of choice within the travel and hospitality sector.

As a Food Server joining Hilton's dynamic Hotels team, you become an essential ambassador of hospitality and warmth. This role is far more than just serving food and drinks; it embodies the spirit of brightening guests’ days by creating memorable dining experiences. Each interaction you have with guests provides an opportunity to spread light and warmth, making every stay exceptional. The position involves learning and mastering the menu details to confidently assist and answer guests’ questions, ensuring accuracy and efficiency in taking and delivering orders using the point-of-sale system. Maintaining a clean, well-stocked, and organized food service station is vital to support seamless operations while adhering strictly to regulatory standards covering health, safety, sanitation, and alcohol awareness. Your contribution directly shapes the quality and comfort of the guests’ experience, reinforcing Hilton’s commitment to excellence.

Joining Hilton means joining a workplace that invests deeply in the wellbeing and development of its Team Members. The company offers a comprehensive range of benefits designed to support employees both personally and professionally. These include incredible travel perks offering deeply discounted room rates, an employee stock purchase program that enables Team Members to invest in Hilton shares at a discount, and paid parental leave recognizing the importance of family. Additionally, personalized caregiving and crisis concierge services provide essential support during challenging times. Mental health resources, generous paid time off, robust health and welfare plans, and retirement saving options further ensure Hilton’s Team Members are well cared for throughout their careers. With Hilton, starting your role is just the beginning of a fulfilling career journey in the world of hospitality where you can grow, thrive, and help make every guest’s stay magical.

Job Requirements

  • high school diploma or equivalent
  • previous experience in a food service or hospitality role preferred
  • ability to communicate clearly and effectively
  • strong customer service skills
  • capacity to handle multiple tasks simultaneously
  • willingness to adhere to health and safety standards
  • availability to work flexible schedules including evenings, weekends, and holidays

Job Qualifications

  • high school diploma or equivalent
  • prior experience in food service or hospitality preferred
  • strong interpersonal and communication skills
  • ability to work efficiently in a fast-paced environment
  • good knowledge of menu items and food preparation
  • customer service orientation
  • ability to work flexible hours including weekends and holidays

Job Duties

  • bring an upbeat and friendly attitude to all guest interactions
  • proactively look for ways to make guest meal experiences special
  • learn and master all menu details, promotions, and specials
  • take food and beverage orders accurately
  • enter orders into the point-of-sale system
  • deliver completed food and beverage orders promptly
  • maintain the food service station fully stocked, clean, and organized
  • comply with health, safety, sanitation, and alcohol awareness regulations

Job Criteria

Experience

Entry Level (1-2 years)


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