Server — Omakase (Suzune')

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $5.50
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Work Schedule

Standard Hours
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Benefits

competitive pay
Tips
Advanced training
growth opportunities
Professional environment
Staff meals
Continuous development

Job Description

Suzu Hospitality is a distinguished and innovative culinary group that brings the artistry and tradition of modern Japanese dining to the Cincinnati area. With a strong commitment to excellence, Suzu Hospitality is launching Suzu, an exceptional Japanese restaurant that is set to open in early 2026 in Madisonville, Cincinnati, Ohio. The restaurant is inspired by the craftsmanship, flavors, and culture of Japan, creating a unique dining experience that blends timeless tradition with contemporary innovation. With multiple locations across the United States, Suzu Hospitality continually strives to offer authentic hospitality, superior cuisine, and memorable guest experiences.

The culture at Suzu Hospitality emphasizes professionalism, respect, teamwork, and personal growth, fostering an inclusive workplace where all employees are encouraged to thrive. Whether working in front of house or back of house, team members share a dedication to upholding the highest standards of service and culinary artistry. Suzu Hospitality prides itself on its dynamic environment, support for continuous development, and opportunities for advancement within the organization.

The Omakase Server position at Suzune, Suzu's chef-driven omakase counter, represents the pinnacle of fine dining service. This role is integral to delivering a refined, intimate journey for guests, guiding them through a carefully choreographed multi-course tasting experience. The server works closely with the sushi chefs to narrate each course, recommend exquisitely paired beverages, and provide impeccable, discreet service that enhances the overall ambiance. This position demands refined communication skills, deep knowledge of Japanese cuisine and beverage pairings, and an ability to create a theatrical yet graceful dining experience.

Compensation for this position includes a base wage of $5.50 per hour plus tips, with an Ohio tip credit applied. Total earnings are guaranteed to meet or exceed Ohio’s full minimum wage of $11.00 per hour, frequently exceeding this with substantial tips. The role is offered both full-time and part-time as a non-exempt position, opening doors for a variety of scheduling needs.

The Omakase Server not only introduces guests to the intricate flavors and culinary techniques characteristic of Japanese dining but also plays an essential role in conveying the story behind each dish—from ingredient origins to seasonal inspirations to traditional preparation methods. This storytelling, coupled with flawless execution and personalized guest engagement, crafts an unforgettable dining affair. The server must also handle special dietary requests and allergen concerns with precision, ensuring every guest's experience is safe and enjoyable.

Alongside expert knowledge of the menu and beverage program—including sake, wine, and other pairings—this role requires seamless coordination with the culinary team to maintain impeccable timing and presentation. Exemplary appearance, professionalism, and discretion are paramount, aligning with the sophisticated nature of Suzune’s concept.

Suzu Hospitality offers extensive training and growth opportunities, including development in omakase service, Japanese hospitality principles, and beverage education. Career advancement to roles such as Omakase Captain or Front of House Management is encouraged within a professional and supportive workplace culture. Employees also benefit from staff meals, continuous learning, and a respectful work environment that values every team member's contribution.

Job Requirements

  • 3+ years of fine-dining service experience
  • knowledge of sake, wine, and beverage pairings
  • knowledge of Japanese cuisine and dining culture
  • exceptional communication skills
  • ability to narrate and engage guests effectively
  • refined appearance and demeanor
  • availability for full-time or part-time shifts

Job Qualifications

  • 3+ years of fine-dining service experience
  • tasting-menu, omakase, or chef's-counter experience strongly preferred
  • strong knowledge of sake, wine, and beverage pairings
  • knowledge of Japanese cuisine, ingredients, and dining culture
  • exceptional communication, presence, and storytelling ability
  • refined, polished demeanor and outstanding attention to detail
  • passion for delivering the highest tier of hospitality

Job Duties

  • Deliver a seamless, refined, and personalized experience at the Suzune' omakase counter
  • work in close coordination with the sushi chefs to time, narrate, and serve each course
  • create an intimate, theatrical, and memorable journey for every guest
  • develop expert knowledge of the omakase progression, ingredients, sourcing, and preparation
  • guide guests through sake, wine, and beverage pairings with confidence and nuance
  • accurately address allergens, dietary needs, and guest preferences in a tasting format
  • narrate the story behind each course – origin, technique, season, and tradition
  • engage guests with warmth, knowledge, and genuine presence without intruding on the experience
  • read the room and tailor pacing, conversation, and attention to each guest
  • coordinate precise pacing between the chefs, beverage program, and counter service
  • ensure flawless presentation, accuracy, and timing of every course and pour
  • reset and maintain the counter to immaculate fine-dining standards throughout service
  • maintain an impeccable appearance and a composed, gracious demeanor
  • practice discretion, professionalism, and responsible alcohol service at all times
  • uphold all SUZU and Suzune' service standards and Ohio service regulations

Job Criteria

Experience

Expert Level (7+ years)


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