Server - Oasis Grill at Centennial Plaza

Gulfport, MS, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $10.75 - $18.00

Work Schedule

Weekend Shifts

Benefits

competitive hourly wage

Tips

team environment

Training opportunities

Paid Time Off

flexible scheduling

Job Description

This position is for a Server at a reputable restaurant dedicated to providing exceptional dining experiences. The restaurant prides itself on maintaining a welcoming atmosphere, professional service, and high standards of food and beverage quality. As a key member of the front-of-house team, the Server will contribute significantly to the overall guest satisfaction and operational success of the establishment. The restaurant operates with a focus on professional and friendly interaction with customers, efficient service delivery, and adherence to safety and compliance standards, ensuring an excellent dining environment for every guest.

The Server role involves a broad range of responsibilities centered around delivering top-notch food and beverage service. This includes greeting guests, taking orders accurately, serving meals and drinks promptly, and ensuring that food presentation meets the restaurant's standards. The Server is also responsible for maintaining clean and organized dining areas, handling cash and POS transactions with accuracy, and addressing customer needs and concerns in a polite and professional manner. Collaboration with kitchen staff, bartenders, and other servers is essential to ensuring seamless service flow and guest satisfaction.

Candidates for this position should be passionate about hospitality and demonstrate excellent communication and interpersonal skills. The role demands the ability to multitask effectively and maintain composure under pressure in a fast-paced environment. The Server must also uphold all food safety and health regulations, including proper handling of food and beverages and legally compliant alcohol service. Physical stamina is necessary as the job requires standing for long periods and carrying items such as trays and boxes.

Employment is offered on an at-will basis with a competitive hourly wage complemented by tips based on the level of service provided. Shifts may include evenings, weekends, and holidays. The restaurant encourages teamwork and professionalism, providing opportunities to assist in training new staff and supporting special events and private functions.

Overall, the Server plays a vital role in ensuring guests have a positive dining experience by being attentive, knowledgeable about the menu, and responsive to special requests. This position is ideal for individuals who thrive in customer service roles within dynamic hospitality settings and who are eager to contribute to a team-oriented work environment.

Job Requirements

High school diploma or equivalent (may be required)
food safety certification (may be required)
previous experience as a server or in a customer service role (preferred)
experience with cash handling and POS systems
knowledge of food and beverage service techniques and restaurant operations
excellent communication and interpersonal skills
strong customer service skills
ability to multitask and work efficiently in a fast-paced environment
strong organizational skills and attention to detail
ability to remain calm under pressure and handle difficult situations with professionalism
food safety certification (may be required)
alcohol service certification (may be required)
ability to stand for long periods and walk throughout the shift
ability to lift and carry items weighing up to 25 pounds, such as trays and boxes
ability to work in a busy, sometimes noisy environment
ability to work both indoor and outdoor
availability to work evenings, weekends, and holidays
ability to work in a fast-paced and sometimes high-pressure environment

Job Qualifications

High school diploma or equivalent (may be required)
food safety certification (may be required)
previous experience as a server or in a customer service role (preferred)
experience with cash handling and POS systems
knowledge of food and beverage service techniques and restaurant operations
excellent communication and interpersonal skills
strong customer service skills, with the ability to engage with guests and address their needs effectively
ability to multitask and work efficiently in a fast-paced environment
strong organizational skills and attention to detail
ability to remain calm under pressure and handle difficult situations with professionalism
food safety certification (may be required)
alcohol service certification (may be required)

Job Duties

Greet and seat guests in a friendly and welcoming manner
present menus and answer questions regarding menu items, ingredients, or specials
take customer orders accurately and ensure special requests are communicated to the kitchen and bar
serve food and beverages efficiently and in accordance with restaurant standards
ensure all food and drink orders are presented neatly and with the correct garnishes
offer recommendations and upsell menu items to enhance the guest experience
provide outstanding customer service by engaging with guests in a friendly and professional manner
ensure guests' needs are met, including refills, condiments, and other requests
address any customer complaints or concerns promptly, maintaining a calm and positive demeanor
create a positive atmosphere by engaging with guests and ensuring a comfortable dining experience
accurately process guest transactions through the point-of-sale (POS) system, including cash, credit card, and other forms of payment
ensure all charges are correct, provide receipts, and maintain accurate records of tips according to company policies
handle cash transactions and tips efficiently and securely, following all company guidelines
ensure dining areas are clean, organized, and ready for guests, including setting tables, stocking utensils, and replenishing supplies
clean and reset tables promptly after guests leave, ensuring the area is ready for the next party
ensure restrooms and common areas are tidy and well-stocked
follow all food safety and sanitation guidelines to ensure food is handled, stored, and served correctly
adhere to health and safety regulations, including proper handling and disposal of waste
ensure alcohol service is compliant with legal drinking age laws and company policies
monitor and assist in managing inventory levels for dining and beverage supplies, including condiments, utensils, napkins, and other essential items
report any shortages or inventory issues to management for timely restocking
work closely with kitchen staff, bartenders, and other servers to ensure smooth operations and timely service
communicate effectively with team members to ensure that orders are correctly fulfilled and guests are satisfied
assist in training new servers or other staff as needed
collaborate with team members during busy periods to ensure an efficient flow of service
assist with setting up and preparing for private events, banquets, or special functions
provide support during high-volume events, ensuring a smooth dining experience for large groups
help with tear down and cleaning up after events, ensuring that all areas are returned to a ready state for regular service