
Job Overview
Compensation
Hourly
Range $10.25 - $17.25
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a leading global provider of food and beverage services for travelers, operating primarily in airports, highways, and other travel venues. With a commitment to excellence and customer satisfaction, HMSHost partners with some of the most well-known brands and establishes dynamic hospitality experiences that cater to the diverse needs of millions of travelers each year. The company prides itself on its dedication to quality, innovative service methods, and fostering career growth opportunities for its team members. It is part of the Avolta group, which also includes Dufry, Hudson, and other affiliates, all dedicated to creating inclusive and rewarding work environments. HMSHost offers a range of career advancement options alongside comprehensive benefits that support the well-being and development of its employees.
The role of Server at HMSHost involves delivering exemplary customer service within a fast-paced food and beverage environment. The Server is responsible for taking and placing food and beverage orders, serving guests promptly, and ensuring an outstanding dining experience by maintaining communication with the kitchen and other team members. This position requires a proactive and friendly attitude to meet the varied needs of travelers in a high-volume setting. Serving guests efficiently while maintaining attention to detail and compliance with company policies, including cash handling and adult beverage regulations, is paramount. HMSHost provides training and support for this non-exempt role, which typically reports to store management. Through this position, employees have the opportunity to develop valuable skills in customer service, hospitality operations, and teamwork while enjoying exciting career growth possibilities within the company.
The role of Server at HMSHost involves delivering exemplary customer service within a fast-paced food and beverage environment. The Server is responsible for taking and placing food and beverage orders, serving guests promptly, and ensuring an outstanding dining experience by maintaining communication with the kitchen and other team members. This position requires a proactive and friendly attitude to meet the varied needs of travelers in a high-volume setting. Serving guests efficiently while maintaining attention to detail and compliance with company policies, including cash handling and adult beverage regulations, is paramount. HMSHost provides training and support for this non-exempt role, which typically reports to store management. Through this position, employees have the opportunity to develop valuable skills in customer service, hospitality operations, and teamwork while enjoying exciting career growth possibilities within the company.
Job Requirements
- Must meet state minimum age for serving alcoholic beverages
- requires at least 6 months of closely related serving experience
- preferred work experience in high volume or fast casual dining environment
- demonstrate ability to interact with public and coworkers enthusiastically
- ability to lift and/or move up to 20 lbs
- ability to walk, bend, twist, and stand to perform job functions
- ability to read, understand instructions and communicate with customers
- frequently immerse hands in water and water diluted with chemical solutions
Job Qualifications
- At least 6 months of related serving experience
- experience in high volume or fast casual dining preferred
- ability to interact with public and coworkers in a friendly and enthusiastic manner
- ability to lift and move up to 20 lbs
- ability to walk, bend, twist, and stand for extended periods
- ability to read, comprehend instructions and converse comfortably with customers
- meet state minimum age requirements for serving alcoholic beverages
Job Duties
- Take food and beverage orders
- place orders accurately and promptly
- deliver orders to guests
- check back after food delivery to ensure satisfaction
- observe guests for additional needs
- maintain table appearance by pre-bussing and removing clutter
- check and refill drinks
- present checks for payment and provide change
- follow customer service and cash handling policies
- keep work station clean
- set up and take down tables appropriately
Job Criteria
Experience
No experience required
Job Location
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